eBay

I am a new seller located in Brisbane. Two weeks ago, a buyer offered a "Buy it now" for me n transfer the money to my paypal without bidding. After I receive the money I post the item to sdyney at once by using the regular post for large parcel. Now she opened a dispute saying that she never receive the parcel and she sent me lots of massages n I didnt reply her. I swear I never receive any msg from her since I post the item, an I did post the item to the address she provided. I saw her paypal address is in Canberra, but she gave me a Sdyney address, was she gave me a wrong address? or she is lying? Now paypal hold my funds what can I do? pls help ... View more

I contacted ebay & was told "tuff" how can i trust ebay not to do it to more of my items when i can't get the chance to prove ebay they were wrong? The first thing I knew was 2 hours after listing said item it was removed. Then i was given a policy violation that will last 6 months. I know there are petty sellers out there who think they have exclusive rights but they need to get into the real world.   here is an example: I go to china & get a company to recreate my artistic design that I personally sculpted. Before they commence a contract is done making me the licensee of the product. I then ship the product back to the US & onsell it to wholesalers who then onsell it to retailers who sell it to the consumer. The US wholesaler sells it to a UK retailer who sells it on to the public. I get on ebay & see my item is selling from the UK & I only sold it in the US does that give me the right to tell eBay it is a knockoff without confirming it is original or not? Does it give eBay the right to delete the listing permenantly without asking the question of authentisity?   When an item is commercially availaibe (throughout the world) & is able to be sorced from anywhere the only thing I as a retailer would need to do is substanciate with my seller that they are licensed to sell me that item ligitimately.   I can resell that same item that was purchase under the license of the original seller without breaching the IP of the original artist. this law exists in the fair trade laws here in Australia.   I understand the need to protect peoples rights but to not ask "where'd ya get it" is unfair. Not even a reason why it was suspected of being a fake except the dobber stated they are they only ones to import it in.   Apperently they were wrong! what do i do? ... View more

Just wondering if anyone has suggestions/advice.  Thanks ... View more

I would like to create my listings now at night but post them say tomorrow afternoon so that the ending time is not late at night when most people are sleeping. Hopefully it's some simple thing I've missed.   With hopefulness that someone can help   Kelly ... View more

I have several items sold and arrived at destination, but haven' t received feedback for these items. Is there anything I can do, as I would like to increase my feedback score. ... View more

Recently listed a CPAP machine 14/08/2012, shortly after Ebay advised me they had removed my listing as listing CPAP machines is against Ebay policy. However I noted that there were 4 or 5 CPAP machines listed at that time none of which have been removed. Since then there are 2 new listings of CPAP machines What gives? ... View more

A buyer deposited the amount into my bank account   I marked as payment received   Although, in the selling/sold section it says buyer has not completed checkout? does she have to mark it as payment sent before I can view her address? I've contacted her a couple times now asking for her address to no avail   Is there any other way I can view it to post her item? ... View more

is there some type of report or any other way of know month by month your total international sales compaired to natioal.   This is very important for tax here in Australia   any help would be greatly appreciated.   Thanks   Paul ... View more

Is it possible to get as listing listed higher - for example on the first or second page only? ... View more

As Above ... View more

Why can the buyer come and pickup the goods, inspect it  for ages,and then decide its not as described and open a case against you. Worst thing is, ebay always defends the buyer, and if you respond to the buyer and they are still not happy, without ebay seeing the item how can they rule for the buyer????  How do I know that the buyer has not tampered with the product in the time they have had it???  Good wishes to all the sellers out there, may we all stick together to have these things changed to protect us also. ... View more

Hi All,           Did I read the ebay email correctly?  Featured stores fees will soon rise from $24-95 per month, to $49-95 Per month? Am I correct ? Regards,             John. ... View more

I am very sure I have posted it via AUpost and had the correct address, she still hasn't received the parcel after two weeks and wants a refund, what should I do? ... View more

the amount of views no longer shows on my auctions ??? why is this so??? is it some setting that i need to change??? ... View more

My photos are not showing up on the front page or in gallery view, but when I click on the item the picture is there. Is anyone else having this problem?  What t.f. is going on?? ... View more

What do you do with buyer who bid, win and don't pay? Had two auctions on the same item, lost 20 days, item was sold but never paid for. ... View more

Can i remove an item from Ebay if I decide to not sell it ... View more

Hi.  I listed an item as "Buy it Now".  It was purchased, but the buyer never paid, despite many calls and e-mails (politely) asking what they were doing.  I raised the case with eBay, who resolved the matter for me and closed the case.  I'd like to relist the item, but I'm concerned that I haven't heard from the buyer.  Am I "safe" to relist the item for sale now?  Cheers! ... View more

I sold an item recently that actually sold for a lot more than what I originally thought. The item clearly stated in the 'postage & payments' tab that it would be sent Regular Aus. Post Parcel (which means no tracking provided). The buyer is now contacting me advising they haven't received the item. I have scanned and emailed my Aust Post receipt  to them. They have now opened up a case to resolve the issue. But, I just wonder where I stand... Obviously, there is no way of chasing up Aust. Post because it wasn't sent with a tracking number. I know on my end I am honest and have done the right thing, but how do I know if the buyer has actually received the item or not?? For all I know, they could have the item and are looking to get their money back also ... I just wonder if the Resolution Centre helps out both parties. I would hate to think that I lose that money I received for the item and have also lost the item as well. ... View more

I am not sure if the problem is my computer, but when I try and find out why I cannot place photos the way I always have it says that I have a choice, press the photo button but i am dammed if I can find the button. Am I going crazy? ... View more

as above ... View more

and i would really like it too, i know on the other web sites you pay a fee?  but that option never came up.   ... View more

The person who bid and won my item sent me an email four days later saying that they don't want to purchase the item now and that they refuse to pay for it. I opened an unpaid item case. What happens to them? what kind of message do they receive and are there repercussions for them? Also I want to leave negative feedback but it only allows me to choose the positive option, why is this? I am very disappointed that they bid and won the item yet have no intention of paying for it. Any advice? ... View more

Hi all,        beside the listings on my About Me page is the item number.    Is it possible to put that item's image?    If yes, can you please tell me how?   Regards, John. ... View more

I would like to know if I have an item on Auction at 0.99 cents and a buy it now price at $15.00 do I have to accept any auction bid below $15.00 or does the buy it now price become the reserve price I will accept for the item. please confirm asap please 🙂 thankyou   ... View more

I had a buyer win an item and then say he had changed his mind and didn't want it. Why does the feedback option only alow me to leave "positive" feedback and why  do I not have an option to close as "Unpaid" Why did I not get any feedback from e-bay when I logged this issue? ... View more

Hope I can get some advice? I listed and sold (yea) an item The listing stated No refunds.. 3 Business Days Handling... 4-6 Business Days Post... So worst case scenario 9 days.. Buyer is disgruntled as item has still not arrived...three days out? Auction finished late, buyer pp next morning...I sent item same day as I was paid Uploaded tracking number as the  Courier picked up same day.. I did try to find out Friday as to the status  (location) of the item.. Courier said they will call me back .. My buyer wanted this asap, as indicated AFTER purchsing and really gave me very little time to accommodate  her requests...but I tried... Now she states that Courier Company owes her refund...? I don't think so ...As i did indicate ALL terms and conditions. I am all ears????? Thanks in advance.........B-)to all you GURU'S....... as always ... View more

Hi there,   I just recently changed my ebay store name, but now I cannot find my store on google search results.   My previous store name can still be found in google searches but not my new store name.   Does anyone have suggestions or tips on how to make your ebay store appear in goolge seach results?     Thanks in advance ... View more

Hi I'm new to ebay as a seller and I want to change my existing listings to "private" but some of my listing wont allow me to change them. What am I doing wrong? ... View more