eBay

A buyer has purchased two items and paid both postage costs. How do I refund part of the postage? ... View more

Hi I sold an authentic pandora bracelet and 9 charms. In my ad I said that the bracelet was authentuc pandora but did not mention anything about the charms. The buyer now wants a refund because they thought they were authentic charms, even though I never said that they were. Do I have to give them a refund?? ... View more

Hi everybody,   I have never had this before.   In the  "sold item"  email from ebay, my buyer's address is in Germany, and I don't post to there.   However the address on the  "sold"  page is to Surry Hills NSW.   I am confused as to whether this is a normal thing, or can I expect that there could be problems?   Postage would be via Ebay 500 gram satchel.   Thanks in advance. Regards,              John. ... View more

Hello,   Are any other sellers having trouble with Zoom and Enlarge on pics in listings?    I always use the same camera, same settings, and all of a sudden, most of my pics Don't enlarge or Zoom.   As I sell antiques, details are very important, and enlarging pics is a great way to show condition....I am at a loss as to what I have done wrong, or if eBay are having issues?   Anyone else out there experiencing this.. Hopefully, someone can help, or should I contact the ebay Help Assistant, who is usually NO HELP at all.   thanks, ........karen ... View more

Hi! I have discovered that I have somehow listed some items as GTC, instead of ending in 30 days. Is there a way of refining a report of what items I have listed in different formats, for e.g., Auction, GTC, etc, instead of having to bring up every item through Revise and checking it? Cheers Judi ... View more

Hi. Im trying to work out what is popular crafts to sell on ebay, as I have had a stroke and heart attack and can no longer work, and the pension is not enough to live on, they do allow you to earn an extra $150.00 per week for couples. So I am trying to find out what sort of woodwork to do or I can make things with a Silhouett Cameo machine. If anyone could point me in the right direction. Thank you Roger. ... View more

How do you pick  scammers from overseas?  I recently "sold" to 2 different buyers...they didn't pay via Paypal or anything but requested an invoice. When I checked their Ebay I.D. name etc, it said that they were based in  ****   (2 different overseas countries), and yet the postal addresses were in Australia. Being suspicious, I used Google maps, only to find that one of the addresses given me was a factory site that does excavating !!! (HUH???).  The other buyer was the same. When I messaged them via Ebay that I only posted within Australia (which is CLEARLY in my Ebay ad), I got no reply at all...so...I cancelled both their orders.  Can anyone explain to me please?...much thanks in advance. ... View more

and being told "Email address cannot be used for PayPal payments at this time". This appears to be an eBay problem as nothing has changed regarding my PayPal account that was working fine a few days ago. ... View more

If I don't sell anything anymore, is there still a monthly fee to be paid? Or is it just iddle open? ... View more

does any one know how do we  make your purchases anonymous? ... View more

Hi, I have approached the buyer 4 times and sent invoices for payment.  They have not responded to any of my messages.  I know it is 4 days before I can open a case with the Resolution Centre, but that can take over 30 days, can I re-list the item prior to that time lapsing?  Is it better for me not to open a case with them and just re-list the item. Thanks in anticipation   ... View more

Hey   Could someone please tell me how I add a message that appears in checkout on all my listings? Or is there anywhere else I can put a message that is easily noticed by buyers? I really don't want to spend days editing individual listings.   TIA ... View more

eBay advised vechile had been sold & was waiting on deposite through PayPal. We were advised to make contact with purchaser We sent an email to the purchaser as advised .Our question is  has the vechile been sold.We have not been contacted by eBay Or the proposed purchaser. ... View more

Seems the estimated delivery time eBay allows for postage is unfairly short. This ensures that your top rating will eventually disaperar. Such a low late postage rate of 5% late deliveries means it is near impossible to keep a top rating. Are weekends and times after 5pm when postal services close in Australia used in the timeframe for postage estimates?   ... View more

For no obvious reason (I have been following all of the usual selling guidelines, am a top rated seller with 100% score) my sales seem to have dropped dramatically over the last couple of months.  I thought that with Christmas on the way, December would be a great month.  It was anything but!!!  Sales since November have been absolutely terrible and I have tried everything I can think of.  Sales have been much worse since I officially opened a "store" on ebay and worse still since ebay started the new store formats etc.  Has anyone experienced it or am I just missing something really obvious?  Any insights would be truly appreciated.   Louise ... View more

Hi, I sold a s7 edge last first week of Dec and the buyer received it after 3 days. Now after Christmas he told me that there's a problem with the device and he needs help, I told him to return the item and I'll give him a full refund or keep the phone and I'll give him half of the refund. But now it's he texted me that he will ask his girlfriend if what's there next move if they going to return the phone or not. Now it's already 20th of January and he's still not replying about the item. What do you think I must do as a seller should I still give him a refund even its already more than a month after he received the item or else? Thanks 🙂 ... View more

I uploaded listings from Turbo-lister and they all have Click & Collect on them, which I do not want.  Have edited pages but there is no option to turn off Click & Collect.  How do I get rid of this or am I stuck with it? ... View more

Could someone in the know, please confirm that I have read the info correctly in the email recently sent from Ebay regarding the new Store Subscription packages that will appy in February.  For a Basic Store subscription of $24.95 per month, there is 600 free listings? Thanks in advance. S.B.  ... View more

I have just listed an item for auction on ebay and have already received an offer which is above the bottom price but not near the buy it now price can I withdraw the item from auction without any penalty? ... View more

I made a deal with an ebay member and since the deal was agreed to verbally I have been unable to contact the purchaser to finalise the deal. He does not reply to my emails via ebay nor to my texts or phone calls. When will I be able to relist the item? ... View more

Listed an item for $100 and checked the ad which says "buy now for 20% less" ?  I didn't include that term, how can I remove it please? ... View more

is   the   autograph  on   the   check    of   leo   fender    real   and   does   it   come   with   a   coa , from    musicman0769 ... View more

A buyer has sent me an email stating that she has the winning bid for the item I had for sale and the selling time has just finished, item# 132040478557.   The email she sent looks like an eBay email and she gave me her email address to reply to but I'm still not convinced that she is a genuine buyer as she didn't use eBay to ask her question.     I'd like eBay to verify that this is a genuine buyer as I've had TWO previous false buyers for this item.   Regards John orientallilyorientallily ... View more

How long do I have to wait for buyer to pick up goods. We have been in contact and they have my name, address, phone number and my availability, which is any time with a call first. ... View more

Hi all,   The buyer purchased a set of two stainless steel necklaces and reported a missing of part on both necklace. The rings or chains of the necklace are also made of stainless steel, which is very hard to open or take apart otherwise by force power. It is very impossible that both of the two necklaces had the part lost at the same time.   Is what she said true?   Regards   ... View more

i am answering questions posted on my selling items and it is still showing after answered ...? any suggestions a gltich? Annie ... View more

How do I list in another category for an item already listed? ... View more

I am drafting the ads to sell 5 items(clothing) and still get a 1.79 AUD fee per item. Am I doing something wrong? Why? Thanks for the help. I went to the selling center but I dont find the reason. ... View more

I have recieved a sold notification but the buyer has not indicated a payment method or messaged me or asked any questions regarding the item.I have other potential buyers waiting. the item is listed for 7 days so I cant wait too long for an anwer . I have sent a message to the buyer asking for conformation and offering to cancell the transaction. Am I right in thinking this is not a legitimate offer as it is only patially complete? hope someone can answer this for me .cheers G ... View more