eBay

As I often list things randomly during the month I just wondered if there is a way of telling how many free listings I have already used out of my free 40 listings per month? ... View more

My partner and l only have one visa card, it is his, used for his pay to go into, plus l have access through the atm pin no. **** l am a widowed pensioner, are we allowed to use the same visa card on two different accounts with ebay.  l only have a passbook account, and access through my local post office with commonwealth bank.   we tried to read up on paypal enquires but found it hard to follow, we live in the country. if you can help answer or direct us to the right section to read on ebay/paypal, that would be great. ... View more

Item was a vintage unused mint condition waterman pen set. Buyer purchased and parcel was received on 29 June.  It was sent insured with tracking and signature.  Today (13 days after the sale) the buyer has written me a long message via ebay to let me know that the fountain pen leaks and is asking me what else he can do to do to fix it and is considering returning the set.  He also states that he is very experienced with fountain pens and has never come across the problem before and has used different cartridges in an attempt to resolve the problem and also 'cleaned' the fountain pen. My concern is that the pen set was in mint unused condition and now no longer would be in same condition.  Waterman has a lifelong warranty and the leaking fountain pen has been unheard of to date.  Can someone please let me know how it is best to respond to this buyer and what my rights as a seller are. Thank you in advance. ... View more

Hi!  When I hit "Preview"  to see how my listing looks before I go ahead and list it , the preview page comes up blank (been happening all day) I cant preview it. Thanks ... View more

I just looked at a topic on this subject but it was written last year some time.   Can anyone tell me where to find the number of free listings we have?   Also, someone wrote that you could see at the bottom of the selling page, how many free ones you still had.   Thanks Ann ... View more

  How do l set the days, hours, & minutes left on an item that l want to sell, so l can see the time decreasing as the sale period finishes ?     I am sure that l have clicked on something in the past, but for the life of me, l cannot find it now. Any help would be thankful. ... View more

My mistake was I thought the photo had not been downloaded. So tried 4 times. Now my listing has 4 pictures of the same thing. i spent 15 minutes trying to find help. I know you guys will help. If i cant remove the pics , can I cancel the listing ? ... View more

Under books for children,  I found the following books listed from a seller in the UK: **bleep** Power 3 & **bleep** Power 4.   Each had a photo of a semi-naked girl on the cover with genitals conveniently hidden by the letter 'O'.  The synopsis suggested that there more more raunchy photos etc. inside the covers.   I'm no prude but I just dont think this is appropriate for eBay, particulalry in light of all the horrendous things we hear about paedophelia today.  I'm sure there are plenty of other avenues on the internet for selling this type of material.   I welcome your comments. ... View more

Buyer purchased an item , Did not pay . Ebay has closed any chance of him leaving me feedback but can i still leave him negative ?Thanks ... View more

Came across a buyer tonight that has 34 feedbacks-but only 5 are actually postive. After reading the feedback and seeing the invoice-the buyer lives in a different state. My item was pick up only-I cancelled the order-now i realize that that probably was not the smartest thing to do. as i have to wait 10 days or until the buyer responds to the cancellation of the ebay message... first of all -what would have been the best thing to do?-{Please read all of this persons feedback before responding} 2nd of all-Why is that person still bidding on ebay and how come this person has not been cancelled from ebay?       ... View more

BUYER LEFT ME NEGATIVE FEEDBACK ON MY POSITIVE FEEDBACK-BECAUSE SHE RECIEVED AN AUTO REMINDER FROM EBAY AFTER 4 DAYS OF NON PAYMENT-SHE SENT ME AN EMAIL AND THREATENED TO GIVE ME NEGATIVE FEEDBACK AND TOLD ME THAT I HAD CAUSED HER STRESS AND THAT SHE WAS NOW OUT OF POCKET BY $9.00??? HA....? IT WAS AN AUTOMATIC EBAY NON PAYMENT AFTER 4 DAYS AS I FIND THIS AN EASIER WAY OF CONTROLLING MY EBAY. SHE HAS LEFT ME NEGATIVE FEEDBACK ON MY POSITIVE FEEDBACK-BEFORE I HAVE EVEN SENT THE ITEM AS SHE ONLY PAID TODAY-I HAVE REPORTED THE PROBLEM TO EBAY-HAVE NOT HEARD FROM THEM YET....24-48 HOURS I AM EXPECTING AN EMAIL BACK- HAS THIS HAPPENED TO ANY EBAYER BEFORE?AND WHERE DO I STAND IN A SITUATION LIKE THIS......???IS THIS A CASE WHERE EBAY MAY REMOVE FEEDBACK? {IN THE FEEDBACK SHE SAID THAT I HAD NO CONTACT WHEN I DID SEND HER AN INVOICE} MMMMMM???? ... View more

I am not sure if my listing is showing the postage details for the countries I selected in my listing.   On my listing the following is showing on the US site which is one of the countries I have listed it in.   AU $10.55  (approx. US $8.17)   Express delivery Shipping to: Australia, United States, United Kingdom, Canada, Germany, France, New Zealand   The AU $10.55 is for Express Delivery for Australia only which I chose for Australian buyers.   Under 'Shipping and payments' When I try to 'Change Country' only Australia shows up.   When I made the listing last night I chose for the International Countries the following "AusPost Registered Post International Padded Bag 500g'. I also added the dimentions of the parcel and the weight, clicked on the calculator and clicked the button to save? it all so it would be calculated for each country.   I went to revise my listing to see if I have ommitted something but can't work out what to do.   Could somebody please help me.......thanks...... my item number is 271913173374       ... View more

We have a store and plenty of natural gemstones for sale, but no body seems to be interested, how can we create more traffic to our site/store? can anybody suggest anything? We would really appreciate any help given.   Trent. ... View more

Can I edit the pics on an item that is already listed ... View more

A buyer asked me to ring her, which I did. Advised she was seriously ill but wanted an item I was selling. I waited for her to pay, she didnt, but noticed she paid other sellers promptly. I wrote, told her I noticed this on her feedback but gave her (please dont castigate me for this) from 18th May to 4th June. Still no payment, but did pay by E Cheque on 7th June. Paypal advised do not send until the pending payment is cleared. I wrote and told the buyer that PP said this and that the payment would be cleared on 10th June at which time I would send.  All the time my ebay sold list is showing payment pending.  On 10th June PP notified PAID then mysteriously ...... cancelled.   When I went into my Paypal account today, it appears she may have changed the payment as it now said paid on 7th June even though my SOLD list showed all this time payment always pending up to today when it changed.   The buyer cancelled the payment on Monday 8th June.   I could see from the time I spoke on the telephone that this was one difficult customer. (She also wrote to me early in the piece and said other sellers were giving her a hard time and I told her not to worry her sale with me was o.k.  The feedback left for some other sellers (whether it is true or not I do not know) is shocking to say the least and I am sure they will be devastated by it.  What would you advise I do.  Here is the scenario:                                                                            18th May to 4th June   no payment                                                                             7th June Paid by e cheque (payment pending to 10th June)Paypal says dont ship                                                                             7th June  Paid Paypal says ok ship                                                                             8th June Paypal now says cancelled inside Paypal only, not eBay.                                                                             10th June  (my ebay sold list says Paid) then says BLANK! How do I go about mutually cancelling this. This buyer has not been on eBay long and when I advised her she couldn't pick up her item from my home I may have offended her which was never my intention, just my long standing policy. She did not respond to my emails and I can see I may be in line for red dots and very bad feedback when all along I was patient and courteous at all times.                                                                                                                                                  ... View more

I have just got my Liquor Licence and want to sell Alcolhol on ebay, whats the best way to do it without Ebay removing my listings. and making mistakes. thanks ... View more

For the life of me I cannot find the "Buyer Requirement Exemption List". When I click on it it takes me to a help page. Can anyone steer me in the right direction?    Thanks,  ... View more

How log should I wait for payment. I have sent the invoice twice. ... View more

Hi, I sold an item with the intent of posting it. After it had been sold the buyer said they wanted to pick it up which I am fine with. However, the buyer is still being charged the postage fee even though he is picking the item. Is there anyway to  cancel the postage fee after the sale is finished. Please help! Thank you! ... View more

After making 2 bids on my bicycle and winning the auction, the buyer has requested that the transaction be cancelled as she has now decided that the bike is too small for her. It was a pick up only, so she hasn't paid for the item.   She can't or won't complete her side of the cancellation procedure.   I can't find out anywhere on the eBay site how long I have to wait before I can re advertise the bike if the buyer never puts in a cancellation of  her winning bid.   Anyone know the answer to this?   Thanks, smam85 ... View more

If I purchase flat rate satchels from eBay and post using label i print how much does it cost? eg from the post office I buy in bulk and a small package (max 500g) costs $7.80. Is it cheaper, or just more convenient to use the service provided by eBay? ... View more

Hello, I'm new to ebay stores, and am wondering how to re list items that haven't  automatically relisted. Is there a 120 day time expiry? If so how do I recover the listings/ thanks a lot. ... View more

I'm fairly new to ebay selling & thought I'd read somewhere that the fees increase when selling an item greater than $100. Is this the case & what are the fees please? Thanks, Meg. ... View more

I have started using TB after a couple of years of not selling. Why can't I get a flat postage delivery option for my mailing w/o registration. Registering an item cost an extra $2.95, and this added to the high cost of postage is 'killing', especially since Ebay charges about 10% on postage cost, which you don't feel like passing on to buyers. especially for smallish items. I know it is a safety measure, but registration doesn't even come with compensation anymore. The up to $100 compensation is no longer being offered by Aust. post. This was told to me by a Postal staff member. Sure, you get a card to say that someone signed for the parcel, but if the cost involved is small, maybe the 'once in a while' refund on claim of 'parcel not received' can be another option. Majority of buyers are honest, and the tracking for each parcel should help. In all the past years of selling, I have had only one claim of non-delivery. Other option is, sellers can be offered the registration process in the listing. This was what we did before. I also have a problem with the latest listing tools for choosing postal options. It is too complex, as you have to know the exact measurement of mailing boxes you want to use, apart from satchels, which I don't use because of the nature of my items. ... View more

Missed the announcement on tv.  apparently the Olympic Rings from Sydney harbour Bridge sold for a starting bid of 10,000 and a happty Goulburn man smiled during a tv interview, and the Olympic committee had showed no interest.   Just goes to show ebay can sell anything to anybody who might like something.    ebay being global, and imagine their hefty sales commission on this transaction!   Ebay has reinstated a 6 month return for any reason, throwing open an opportunity for the rings to be used for any promotional project, and perhaps returned for full refund????   The seller might be nervous for the next 6 months?   ... View more

I have some good quality manchester that is excess stock from a business I am closing and I am interested in selling it on ebay, although don't have the time to do listing etc. So I am looking for an online store who would be interested in selling on a comiission basis.   Please contact me for further details and information.   Thank you - hopefully someone is willing to assist for mutual benefit.   Thank you   ... View more

Hi all, the question I'm asking is silly because I think I already know the answer but want to clarify. Basically I'm selling an item which I believe will sell better in the United States market, I have two options:   1. I go to eBay.com.au (Australian version) and list it, allowing also international selling as an option   2. I go to eBay.com (American version) and make the listing there   Which one will get me more viewers for the item? Does it make any difference? I think I could do both but if both listins sell at the same time I'm in a bit of trouble. Thanks! ... View more