eBay

Is a Multi listing regarded as a single listing ?. ... View more

I just want to get advice re a buyer who claimed non delivery of item sold for $16 + $5 postage. I offer postage with tracking but most buyers refuse to pay the extra.   The lady has waited for just over 2 weeks for the item which I think was far and reasonable of her.  In emails to me she has claimed that I am scamming her.    Why she thinks I would scam her over the price of a charm that sold for $16 bewilders me when other I have sold for much more have arrived.   I have fully refunded her (this morning) via Paypal ($21), she keeps saying that this has never happened before and I get the impression that she is going to be very difficult about cancellation of transaction so that I can get refund from Ebay.   Why do I as a seller lose out on the price of the charm, cost of postage etc and then the fees.   I don't know what else I can do to make the buyer happy.   I know she still has time to agree to the cancellation but the lady just seems vindictive with the insinuations about the non arrival of her package.     UPDATE:  The lady has agreed to the cancellation so hopefully no negtive feedback will occur.  ... View more

When I put the goods at auction sales, and the final price is 4000.00 AU, do I still have to sell the goods 2500.00 AU, because the sales limit is 2500.00 AU? ... View more

A buyer has bought some furniture from me two weeks ago and paid but has been unable to pick the items up and now wants her money back because she says she can't pick them up.  What can I do because we are moving this week and it is too late to resell them? ... View more

Can a seller cancel an auction early as they have sold the horse float elsewhere? They have not advised this in their description and there are people already bidding on the item.   Thanks ... View more

IF I LIST AN ITEM FOR SALE FOR SEVEN DAYS WHAT IS THE BEST DAY TO START THE LISTING & HAVE IT END? ... View more

Why can't I select photos . Uploader works sometimes but not others. Anyone else having problems? ... View more

Dear ebay community member,   I am a fresh seller of ebay. I was just wondering that can I set the quantity for my item if the amount of my item is more than 1?   Thanks ... View more

A buyer has contacted me(4 days after placing the order) and asked to cancel it as she no longer wants it. I agreed and let her know I would send a mutual cancellation request and once she agrees to it the order will be cancelled.   I sent her the cancellation request and then buyer has denied it.  I sent a message asking whether she wanted it or not and she told me she hit the wrong button and still wants to cancel it.   There is no longer a link to open a cancellation or even an unpaid dispute and am sick of losing out on fees because people dont bother to pay attention to what they are doing or just dont bother to read what is in front of them.     Is there any way this order can still be cancelled so I get my fvf back??     ... View more

Recently i want to subscribe ebay store selling packages, but i couldn't find the page to subscribe, is there any one can tell me where i can do it please? ... View more

How can I edit the description in a active listing? ... View more

I started to put a mobile phone up for sale using the Selling Tools and I saved what I had done and was going to go back to it later.   I have now changed my mind but the original 'Sale' information is still there and I want to delete it.  How is this done???  Please someone help me and everytime I open the Selling Tools it's stareing at me......   Roz63455 ... View more

I have had a desk on auction for a week asking $80   today I start getting emails from a guy asking me to contact him after the auction if my item doesn't sell and he'll give me $40 for it...I said no sorry I had another person try to barter me down and this other guy got quite nasty.   but this guy kept sending emails at least 4 to me today trying to barter and get me to drop the price etc.   I said sorry use the auction time for it....and his latest email stated "Remember something is only worth as much as somebody else is willing to pay for it :-)"   now I know that but what am I expected to give my item away for what I think is low??   am sick of these people who do this, how do I deal with this in the future? its putting me off selling now ... View more

What happens next?. The buyer implied they didnt bid and were hacked. I sent a cancel transaction and they 'sorry and relist' but wont accept the cancellation. They dont reply to me now but are buying other items online.  I have relisted the item as a seperate auction. I can see no way to end this original one and am frustrated that I cant report their bad behaviour. ... View more

what is a Power Seller pls? am watching an item and seller is claiming she is a power seller with a FB score around 150ish and no Power Seller logo? how is this possible and just SAYING you are something simply doesnt make it so or does it 🙂 ? ... View more

I am having an item return by an International buyer. She is insisting that I refund her payment before I receive the item back. I am thinking that I should wait until the item is returned, is this the procedure?   thank you. ... View more

How do I resolve this problem without incurring fees from ebay. Can I contact one of the other bidders and offer the sale of item to them? Thanks in advance for advise from someone. ... View more

i have one customers who offered me two items, i accepted her offer,then a few hours later, she wrote to me and asked me to cancel the two transacion, then i did, but she didn't response my cancellation, if she doesn't do, can i get ebay fees back? thank you very much if i can get someone's help. best regards sincerely classic4crafts ... View more

Someone has put a bid on an item I am selling. I have checked his ID and he is a non-payer. Is it too late to place him on my blocked bidder list? ... View more

Hi, I put this item up for sale but would like to offee local pick up as well.  How do I do that now it is up.  I couldnt see where to add the i option   Many thanks Libby ... View more

We had listed items for sale on auction with a buy now price, we did not realise that once the first bid was made that the buy now price dissapeared, we started the bid at 0.99 and didnt know anything about reserves, does that mean we are tied into selling the item for 0.99 cents if that is what the bid is and unfortunately we dont have time to relist. ... View more

If i have an item that sold for .99 and postage of $6.95 is my final selling fee 10% of $7.94 which is .79c.? Please explain this new rule which comes in next month. ... View more

Hi guys,   I posted an item through australia post office, i still have the receipt and tracking number with me. I tracked it online myself, the item shows delivered at buyer's suburb. However the buyer says she hasn't receive the item at all, and asked me for tracking number. After i provided her the tracking number, and told her which day i posted and which day she should be receiving the item. Here's her reply below:     Hello, I beg to differ, reference to your reply of even date with relation to my goods. I HAVE NOT - received my item. Thank you for your prompt reply however in this instance I would just like to take this opportunity to mention, you should perhaps put a dick in your ear and **bleep** what you heard! Feedback = NEG!! Should an agreement not be met within 5 business days from this email we shall have no option but to undertake legal proceedings.       So..am i protected by eBay for this situation? am i suppose to refund her to aviod negative feedback? what if she still does it anyways after? i'm still a newbie on ebay seller, i don't want to mess up my selling record just coz of a unfriendly buyer and a $25 dollar item. what's the best way of solving this problem?   thanks a lot!! ... View more

Buyer paid postage using postage calculator. According to people at Australia Post, postage costs are going to be more than the postage calcualtor came up with. How do they pay the extra now that they have already paid? ... View more

Hi there,   Do I have to sell my item if it sold for less than the Buy It Now price I set at the beginning? Also, am I able to view my Buy It Now price anywhere?   Thanks in anticipation of your help.   maidenmaggie ... View more

Can a merchant reserve the right to sell an item at other market while posting it at ebay? ... View more