eBay

A buyer has demanded a refund on an item she was not happy with. Are they responsible for the retun postage to the original seller? ... View more

items sold but no response from buyer, and no payments made. How long do I wait? ... View more

my buyer came back and told me he didn't receive the item after the item has been sold two months and asked me to give him refund, today I did, but I don't feel happy, I lost item and money and ebay fees, the nausty internal air mail can't be tracked, I can't get money back from paypal, am i right? ... View more

I am trying to lodge a car ad but do not know how to deal with the postage and payment questions ... View more

Is it possible to have questions from potential buyers to be automatically sent direct to my email? ... View more

Hello, I sent an item in an old plain satchel with stamps into a po box and it has not arrived and it has been weeks. It was not much and I cant track it so i refunded the buyer and apologised and then I get this response. I find it aggressive and wonder if others find it disturbing? almost implying I am lying?  Thank you for your responses.   " I am going to get to the bottom of this. I am going to follow up with Australia Post. Can you tell me which PO you sent it from please, you have already told me the date so I have that. I must say - in my experience Australia Post has never lost an item so it seems something a bit strange is going on..... And if I don't have any luck there I am going to follow up with eBay. Is there anything else you would like to tell me?    " ... View more

can I cancel an Item that has gone to aution for $7 when idid not see free postage and bid was $7 please help thanks lesley   ... View more

I need to add a delivery charge but when I add in the -/+ section at the bottom of the invoice it just resets. I don't hit recalculate so how do I add a charge. Thanks ... View more

  Have noticed other sellers giving a 10% discount voucher to buyers. Would like to know how I set this up so I can do likewise. It says Pay 10% discount voucher with a green dollar sign at the beginning????? Please help!! ... View more

Hi I'm new to selling and I just want to know if my book listings will show up in search results on international ebay sites. Thank you! ... View more

Can I withdraw my item that I listed for sale once someone has placed a bid and I longer want to sell the item through ebay? ... View more

If ebay send me a message saying free insertion fees this weekend and I list items that dont sell do I pay anything as I have been only listing when free insertion fees and sometimes the same items I relist dont sell. ... View more

Hi guys. Can anyone help me with listing pre- loved slip/ petticoats. I have new with tags and some nwot. When I try to list pre- owned it will only give me the two nwt-nwot. I have even started from the beginning but still can't list them. Please can anyone help, thanks.  holidaygirl54 ... View more

Can the item for sale be advertised for collection and not to be posted if a large item, eg A Leather chair? ... View more

I notice that some sellers are charging for Registered Post if an item is paid by Paypal. (Saying this is the Paypal rule) Is this correct?  I thought the Click and Send bags had enough in the way of tracking. Please help ... View more

I am living in New Zealand and would like to put an item for sell on eBay. But found it tricky to put down correct shipping cost for the item due to the shipping cost is contry specific and no New Zealand ebay site is available now. How do I add "contact seller" for shipping cost? I saw this on others' listing but cant find the option when listing my item.    Any help will be highly appreciated.   Cheers   ... View more

This is my first time selling and I've listed the item with a Buy It Now or Best Offer option. I've just been contacted by a potential buyer asking if I would be willing to sell for $X and subsequently what I would be willing to sell for. They haven't actually made an official bid using Best Offer though.   Am I correct in thinking that they should't be contacting me in regards to negotiating a price? I can't find a specific policy that tells me if I'm right. Any help with what I should now say/do?     ... View more

Hello - which is the best method?  So far I have used my own packaging but recently have sold bundles of clothes which attract exorbitant postage costs.  I could use a 5kg satchel but the issue there ofcourse you only have tracking and not the postcode printed on the receipt so no seller protection.  Sending it that way would make it viable for me to sent outside Vic to other states otherwise the same item in my own packaging costs about $10 more....what is the cheapest way to send things interstate whilst qualifying for this 'seller protection'??  Also, congrats to all sellers out there, such a time consuming and trying endeavour selling on line is...tricky...many thanks in advance for all of your help. ... View more

I have a buyer who would like to pay using bank deposit but I did not list this as an option when selling.  Can I ammend the listing after the sale has gone through so that he can pay via bank deposit?  Or is it best to cancel the sale? ... View more

Buyer purchased shoes by Tony Bianco size 9 Black upper leather Buyer claiamed shoes were not a true size 9 and did not fit her + there was white ink on the shoes. Tony Bianco shoes were stamped size 9 which i stated in my ad and the picture show that there was no white ink anywhere on them. I emailed her and asked her to send me photo's of the ink stains but she said that she through them out in the bin. How can i help someone with there purchase if the buyer does not want to cooperate with me . I have had no issues with my buyers and if i have i usually will solve it with the person .Its hard to leave a negative feedback for a buyer and my account which is 100% suffers for that .   ... View more

hi everyone sorry i forgot to mention:the buyer has offered that item twice, i accepted it the second time, now she said the item does't match the description, in fact that is not true.   ... View more

I wish to delist Roseberry vintage stationary engine as the owner has decided to keep it and show it at vintage shows but am unsure how to do this if you could help that would be great. Sorry I am only new to the working of ebay please forgive my ignorance. Thankyou for your patiance, Sandra    ... View more

Can I block a buyer from seeing what I sell? ... View more

These are Joseph Rodgers & Sons dinner knifes - any ideas what other word I could use.   I noticed one similar used the word "ivorine" - surely that's not legal.   Thanks ... View more

Buyer made Best Offer of $13.05 for shoes I had listed at BIN $12.00. I accepted, wrote to her and said I will send shoes with $1.05 in new stamps to refund the 1.05 she overpaid.  She paid the $6.95 for postage when she paid making a total of $20.00 to paypal. She is now accusing me of changing the so called FREE postage after the (Auction which it never was) ended. She wanted a refund which I have done immediately.   How do I go about reporting her to Ebay  as she is basically saying I have gone about fraudulent activity. ... View more

Only just started to sell some items and Paypal checkout easypeasy but other buyers have contacted me saying that bank account details do not appear when they choose bank deposit express. I have checked in preferences and it shows up that I have got it as an option. What have I done wrong? Thanks for the help, Susan ... View more