$30 voucher promotion

[sukuki-6]

When I went to list item for sale on 12th June, there was promotion indicating sell $100 and get $30 voucher. I clicked on it and it told me I had 10 days to make this sale. I got on chat with one of the operator to clarify this and I was told that I was participating. Today, I got on chat to see progress and operator told me that I can only participate if I received invitational email.  So, my question is, why the Hell did that pop up for me to click on and operator told me that I was participating and will receive the voucher on 28th June?

Its clear case that I have been lied to and mislead... Surprise, surprise.. I love surprises..

[j-spec-online]

It was actually manually added by support. I linked the promo. They checked my selling history, and gave me the code "as a courtesy."

[indoor.jungle]

I received the $30 offer - valid until 26/7/2018.

In Terms and Conditions it reads:

• Vouchers will be issued to eligible customers by email from 1 August 2018. The voucher redemption code will also be available in the voucher section of your My eBay account.
• The eBay voucher must be redeemed by 1 August 2018 on www.ebay.com.au, after which time the voucher expires and will no longer be valid. 

So vouchers will be sent from 1 August 2018 but must be redeemed by 1 August 2018. 

[bubblebooks2020]

Yeah my $50 voucher offer says that too. Must be a mistake. Will keep a close eye on it on 1st August if I qualify and see what it says.

[davidc4430]

what day is it?

[davewil1964]

Today's Friday.

1 August is a Wednesday.

I've never heard of Friday altering T&Cs of offers, but anything is possible in the wacky world of eBay.

...... I just had a lightbulb lamp moment - maybe wacky backy use is a prerequisite for employment with eBay at every level.

[chahor-94]

I was given a $30 credit by Ebay. I bought a DVD called Sputnik for $13.60. So the $30 voucher should have covered the cost of this DVD I bought. I actually had to pay $1.24 for this DVD and when I tried to spend the other $17.64 I was told by EBay that I had already applied the code. Ebay are a law unto themselves and I don't think they realise they are violating Australian Consumer Law.

[padi*0409]

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@chahor-94 wrote:

..................and when I tried to spend the other $17.64 I was told by EBay that I had already applied the code. Ebay are a law unto themselves and I don't think they realise they are violating Australian Consumer Law.

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And I'm guessing you couldn't be bothered reading the T&C's for that voucher.

[davewil1964]

...Or that is unlikely to be the same voucher issue from over FOUR years ago, when eBay Plus didn't exist.