eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: July 2025

Build buyer trust and discover improved seller tools with our latest updates.

Play Pause

Forum Posts

Start a conversation

False Feedback

Hi. If anyone has any information about this issue please let me know.Regarding false feedback left (apparently from myself) for an order that hasn't even arrived. Says I've left feedback but I actually didn't. The content of the feedback comments ar...

PayPal now require photo ID

I have had my account limited by PayPal. They have required me to provide photo Id in the form of A drivers licence or Passport which I will not do. Failure to produce these items means I can only accept payments from buyers. I cannot withdraw money ...

HOW DO I REFUND A PURCHASE

Hi, I recently re opened my Ebay store after many years. I made a sale on a dress and the purchaser has sent an email with photos of undescribed discolouration. The discolouration shows up in my listing photos but she is unhappy that it wasn't writte...

User avatar by • Community Member
  • 363 Views
  • 6 replies
  • 0 Helpful

Resolved! You cant leave negative feedback on trash buyers?

Had a buyer win an auction with no intention of buying the item. - Found out there is no unpaid item case anymore- Found out you can no longer leave negative feedback on trash buyers FB marketplace time?

User avatar by • Not applicable
  • 325 Views
  • 7 replies
  • 0 Helpful

Some buyers cannot get combined postage invoice. Why?!

A buyer is trying to purchase three items from me, but ebay is forcing them to pay for each item with full postage without the ability to wait for my invoice on the lot. I told them to use the website instead of the app, but still no luck. They've gi...

Resolved! New Management Payment System - Things that don’t work for Sellers, Ebay please help!

They say the only things you can count on is death & Taxes! Change happens unfortunately whether we like it or not! Sadly, I liked my payments going to PayPal and used it as a type of kitty fund! I could leave it there and use it without affecting ba...

User avatar by • Community Member
  • 1178 Views
  • 14 replies
  • 2 Helpful

eBay plus express postage

An eBay Plus metro buyer can now now get free express postage on any of my eBay plus listings even though I have $12.20 express postage listed (Australia Post cost). Ebay pays you a token $4 towards your express postage. I have removed Express Postag...

User avatar by • Community Member
  • 1743 Views
  • 15 replies
  • 0 Helpful

Buyer didn't paid

Recently someone bought hisense tv parts and didn't paid. He is also selling tv parts.What action taken by ebay about this type of buyer.

Resolved! Postage Policy Overrides

I am using Business Policies. I have 7 listings (out of 24) on one of our auction IDs where I am getting a message that these listings have policy overrides for this listing.And as a result I cannot select my standard postage business policy for the ...

User avatar by • Community Member
  • 1832 Views
  • 11 replies
  • 0 Helpful

Buyer return item missing

Hi Ebay, I am new to eBay selling. I sold an item on eBay and after 2 weeks the buyer decided to return the item. He posted back the item and requested a refund on eBay. It says on the tracking number it was delivered but I did not receive the item a...

User avatar by • Community Member
  • 191 Views
  • 3 replies
  • 0 Helpful

Changing country for Oz to NZ

I have an EBay Aus account but I have moved to NZ from OZ and cannot change my address or bank account to a NZ bank ( they have 13 digits not the 9 required) and the address fields on EBay AUS only accept places in Oz. There is No EBay NZ , its just ...

User avatar by • Community Member
  • 351 Views
  • 2 replies
  • 0 Helpful
Labels

Featured Posts

Top