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Item lost in flood before buyer purchased

I have recently had my house flooded and someone purchased an item I had listed before I could access my house, now I have access, I have found the item to be flood damaged and not sellable. What should I do??

Overview - eBay Seller Hub not working, can't do bulk alterations and affecting store front etc

Also, if I look at any of my store category's, items have big black heart outlines on them? Add to that, my eBay store no longer looks the same, its all vertical now. Is it something to do with my computer or is it eBay, is anyone else experiencing t...

Why I'm leaving ebay as a seller

Some time back I pulled both my personal and all our work selling accounts off ebay. The changes to the policies made being a seller impossible. You couldn't even leave negative feedback for a buyer. This prevented us from being honest and that goes ...

Sellers who refuse to send items to PO Box.

Due to so much mail theft and identity theft, both Australia Post and the Police advise people to get a Post Office Box for safety and security. Then WHY do so many Ebay sellers now say they refuse to deliver to a post office box? A few years ago, I ...

User avatar by • Community Member
  • 28664 Views
  • 129 replies
  • 21 Helpful

Handling time & Delivery dates shown to buyers

eBay handling time no longer adjusts the delivery date shown to the buyer, you cannot ship and deliver on the same day, anyone else having the same issue? example of 3 day handling time. "Make sure you post your order within the handling time you spe...

User avatar by • Community Member
  • 680 Views
  • 6 replies
  • 0 Helpful

Resolved! Why is it so easy for a person to accuse you of a counterfeit or fake item?

This has happened for the 3rd time, I have sold many of the same item and have previously proved the authenticity of the products that I sell, and I have authority from the manufacturer that makes the product providing that I do not sell internationa...

My Selling Templates Have Disappeared

Yesterday I listed a dozen or so CDs using my CD template. This morning I found that all my templates had vanished and eBay was assuming that I was starting from scratch (i.e. asking me what I was going to list). I have two eBay sites and they both h...

Selling on Ebay

I sold on Ebay - often with help from the various promotions they offered to reduce the fees. I did OK and my record was 100% positive because I cared about the 'stuff' and I really cared about who was buying the 'stuff' - even to to point of forming...

User avatar by • Community Member
  • 231 Views
  • 1 replies
  • 1 Helpful

Resolved! PayPal since eBay Managed Payments

As a seller is there a way I can remove PayPal as a payment option for buyers? Ebay tells me there is no fee to use PP and yes I understand that, but on talking to PayPal they tell me that their fee is removed before sending to eBay. This is complete...

User avatar by • Community Member
  • 645 Views
  • 5 replies
  • 0 Helpful

Ebay provides misleading information to international buyers when publishing estimated delivery time

Ebay is publishing estimated delivery times that are (at very best) wildly optimistic, giving buyers false expectations and leading to an increased number of un-delivered / late / lost item claims being opened. We are using Australia Post eParcel ser...

selling

I just sold my iPad. I put a buy it now price on it of $175.00 but it was sold for $96.65. Why was it sold for less that the buy it now price?

User avatar by • Community Member
  • 340 Views
  • 5 replies
  • 1 Helpful

MANAGED PAYMENTS PROMISE BY eBAY IS A BROKEN PROMISE

I have been on eBay 10 Years plus. eBay promised managed payments would be better than PayPal - it is worse. There is no longer capped payments at $400- 2.5% is charged after $400 in fees is reached, and I pay the fees (nearly 12%) on the taxes eBay ...

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