on 22-01-2015 08:42 PM
I brought this up a couple of days ago, about a buyer who has not paid for an item. I opened an unpaid case against them. and questioned the sellers "had anyone else noticed that buyer's were still able to leave feedback", as this was blocked once a case was closed in the sellers favour.
I have now closed two cases on non paying buyers, and they are now able to still leave feedback, as I am for them!
When I closed the case, ebay came up saying that I get a FVF, but no mention about buyers getting a strike.
Therefore: this is why I am getting buyers who have had strikes against their names, and are still able to buy from me even though I have in place to block buyers who have had strikes.
Just another thing for ebay to frustrate the hell out of me.
All I can say is "Holy cow Batman" and a few other things that I can not write.
on 22-01-2015 10:07 PM
I spoke on the phone to enbay the other day as a buyer emailed me threatening to leave bad feedback, even though he hasnt paid.
They assured me he couldnt as I had a dispute for non payment lodged.
He hasnt left any or maybe he cant, I dont know.
on 22-01-2015 10:11 PM
I sure will!
I keep checking my account to make sure that the blocks are set up correctly, which they are, and I keep thinking that I am finalising my unpaid credits incorrectly, but I only have one choice to how to receive my FVF's, and I'm not doing anything differently as previously. This has only being a problem since January 2015.
I have to wait until ebay help centre open tomorrow, and I will let you know the outcome.
on 23-01-2015 12:11 AM
What does the message say under the item in your sold items?
on 23-01-2015 09:32 AM
eBay note: This unpaid item case closed without payment and you received a final value fee credit.
Update on leaving feedback on non payment buyers:
Apparently I am special! lol
There is a glitch in my account, hence the reason why buyers and myself can still leave feedback when a un paid case is closed, and is being rectified as I type.
So as long as you don't have my issues, closing un paid cases are still the same protocol.
Thanks for all your responses.
Retrovintage