Am I missing something - re postage prices over 1kg?
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on โ10-10-2016 06:15 PM
I had a customer buy three items from me, with 2-3 books in each sale, so a total of 7 books, mostly small hardcovers. She asked for combined postage, which I offered, and was happy to do. Sadly, no amount of trying to combine the books to fit under 1kg total, or 2 lots of under 500gm was effective, so the cheapest option for her was in a 3kg satchel, because she's in a different state.
She was horrified. I am frustrated that I can't get it any cheaper for her.
So, am I missing something? Is there a cheaper option between 1kg and 3kg when sending interstate?
Re: Am I missing something - re postage prices over 1kg?
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on โ10-10-2016 06:22 PM
Re: Am I missing something - re postage prices over 1kg?
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on โ10-10-2016 06:24 PM
Re: Am I missing something - re postage prices over 1kg?
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on โ10-10-2016 06:42 PM
Ask her if she wants some cheese with that whine
Re: Am I missing something - re postage prices over 1kg?
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on โ10-10-2016 07:00 PM
Perhaps mention to the buyer that you could remove the final chapter from each book (& then they will weigh under 1kg).
Re: Am I missing something - re postage prices over 1kg?
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on โ10-10-2016 07:49 PM
what was the cost to post before combining?
so how much did she save by buying the 7 together as against seperately?
what exactly did the 7 books weigh without wrapping?
Re: Am I missing something - re postage prices over 1kg?
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on โ10-10-2016 08:22 PM
Re: Am I missing something - re postage prices over 1kg?
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โ10-10-2016 09:28 PM - edited โ10-10-2016 09:32 PM
In reply to your questions, davidc4430, the cost for each pack of books was $5.00 to post - each pack weighed over 250gm, less than 500gm. Buyers assume that combining books will reduce the postage, but it doesn't always work that way. I combine my books in packs to reduce postage on individual items. I could re-arrange the books in any way to reduce the postage, and putting them all together made them weigh in at about 1.2kg. Even if she'd be in the same state as me, I would still have had to pay more postage by sending them in 2 separate packs over 500gm. It was a no-win situation, but she assured me she has bought ten books in one hit and paid only $5.00 postage - must be small books, coming from her own state. ๐
Which is why I asked the question - is there something I'm missing about postage rates over 500gm interstate?
As for everyone else, thanks, I needed the laugh today - said with all honesty - you all made me laugh out loud. ๐ And restored some perspective.
Re: Am I missing something - re postage prices over 1kg?
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on โ10-10-2016 09:39 PM
Tried to edit, but wouldn't let me. She saved $1.00 in postage, because I charged her $14.00 to cover a satchel and bubble wrap, instead of $15.00 if I'd sent them in three parcels. She is now opting to cancel the order, which is her call, so that's fine.
Re: Am I missing something - re postage prices over 1kg?
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on โ10-10-2016 09:50 PM

