on โ19-11-2013 07:29 AM
on โ19-11-2013 08:42 AM
If the accident occured before the auction closed, you should have removed the listing and ebay and potential buyers would know it was no longer for sale. If it occured after the auction closed you have made a legally binding contract to sell the car to the buyer in the condition it was in when listed, and should not have been driving it. Either way the buyer was justified in leaving the neg and ebay are justified in taking the fees. Sorry if this is not what you want to hear, but it is not ebay or the buyer who have breached the contract of sale.
on โ19-11-2013 09:15 AM
on โ19-11-2013 10:37 AM
"The listing was ended by the seller because the item was sold"
You have told eBay that you sold the car!
Why didn't you end the listing and say "item no longer available"?
Could someone please tell me how, if the listing was finished early, that a bidder, who never won the auction, could leave feedback? Plus there were 6 bidders on that car, so if one bidder can leave feedback, why can't the other 5? Wouldn't all of their bids have had to have been cancelled before the listing was ended?
on โ19-11-2013 11:44 AM
If you need to end a listing that has bids on it, you need to cancel all the bids first, otherwise ending the item means it sells to the current highest bidder, as you have now found out.
Obviously the winning bidder has been upset by this, with the neg feedback, but your only real shot at not having to pay the fees is by getting the buyer to agree to a mutual cancellation. (You will have to pay the invoice, more than likely, then, if the fees are credited back through a mutual cancellation, you can request a refund from eBay).
As it appears they do not believe the car was involved in an accident, I suggest you send them a very polite message with evidence (photos of damage being the most obvious choice - you can attach images to messages), then request the cancellation. There's no point sending it unless you can be sure the buyer will agree to it.
on โ19-11-2013 04:20 PM
I'm with chameleon.
Why were you still driving it if it was for sale? Did you update the odometer readings on the listing every day?
on โ19-11-2013 07:36 PM