on 25-02-2016 04:21 PM
I'm using PayPal / postal satchels.My buyer paid for his books very quickly and then told me he had moved but couldn't change the address PayPal had because he had already paid me.Can I simply write his new address on the EBay parcel or will that somehow cause problems with the system and it may not be delivered.
25-02-2016 04:57 PM - edited 25-02-2016 04:59 PM
You won't be covered by PayPal.
Log into PayPal and select refund next to the transaction. (Do a refund)
Then message the buyer and ask him to complete checkout again but this time he needs to change the address in checkout.
Always only send to the address specified in PayPal (Not the eBay email) to qualify for protection.
on 25-02-2016 05:48 PM
Surely the buyer has arranged for mail forwarding through Australia Post? Mail forwarding includes letters and parcels.
on 25-02-2016 07:50 PM
Many people don't even think of mail redirection facilities when relocating or because of the cost don't bother with it. It's nearly $25 a month now.