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help/advice please on sale of Itunes cards

Hi, my sons recieved some ITunes cards for Xmas & I recently sold them and they have been paid for. The Seller has asked me to email the barodes/codes etc, which I am happy to do....but what if he/she says never received? I have no proof of postage b...

open letter to Australia Post and eBay members

For a while I'm going to append this to the bottom of the description, in some of my auctions where it's applicable I'm going to attach this to the bottom of the description, in some of my applicable auctions, for a while. Open letter to Australia Po...

User avatar by • Community Member
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  • 27 replies
  • 4 Helpful

Cancelled transaction

Hi I contacted ebay after my item sold because the winning bidder came from overseas, and I don't post overseas. The buyer has not paid and I contacted him to let him know that he did not fulfill the rquirements for postage. I am now waiting on him t...

Is this new in seller returns/cancellation process?

Buyer meassages me about wanting to return an item. Not a fault just doesn't suit. I go to cancellation process and select buyer wishes to cancel. From here continue button gives one option only to refund buyer, there is no approve a return, or send ...

User avatar by • Community Member
  • 425 Views
  • 2 replies
  • 0 Helpful

Run out of eBay 500 gram satchels

Does anyone know if I can use my own satchel and attach the printed label for the eBay 500g satchels? If so, do I just tape it on the front? Thanks in advance, just realised I have run out of them after printing some labels

Blocked Buyer

I have a buyer who has just bought from me and I've only now realised after sending him an invoice he's the same buyer with a new account that I have blocked twice previously. How can I cancel this transaction without the possibilty of a negative as ...

Handling times-I think this backfired on eBay

Ebay keep reminding sellers that 'Same Day' or '1 Day' handling times are best for sellers and for the past few years I have had 1 Day handling on my listings. However from these boards, it seems that many sellers are now pushing out their handling t...

Three free lisings automatic

Hi if 40 listings is the max for a month & I took advange of the 150 free listings if they auto relist am I charged for the rest cheers?

Cancelling order and partially refunding

I've had a buyer purchase an item then the next day after posting ask via messaging to return it. This is fine by me, but I want to charge a restocking fee as specified in the listing. When I go to cancel the order, the only option is refund them in ...

Ebay Labels / tracking on Aust Post website

I posted an ebay 3kg satchel with an ebay label (printed Thursday night) & lodged it over the counter Friday morning & I have lodgement receipt. Ebay automatically uploaded tracking number to the sold listing. Checked at home yesterday afternoom & tr...

User avatar by • Community Member
  • 396 Views
  • 2 replies
  • 0 Helpful

how do i get a case closed against me wen its been through no fault of my own and buyer now has item

hi , over a week ago i had a case opened against me for an item a buyer had not recieved in austrailia,after a few days he then mailed me to say that he had recieved the item that day .. the case is still open after a week how do i get this closed ? ...

For those selling on USA site - Update

Attention Sellers: Attention eBay Member:We noticed that your listing may offer combined shipping discounts to your buyers, and we're writing to tell you about a change that may prevent your buyers from receiving shipping discounts via a combined inv...

So the defect still roll through

I have a defect for a cancelled transaction for being out of stock. I didn't ever cancel a transaction because of this. I contacted ebay who told me the item number. Because someone opened a case for INR against me (no tracking) I decided to refund t...

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