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Cheapest/easiest way for a buyer to return a duplicate item?

Hi everyone, I've actually never been in this situation before, despite selling on eBay for a very long time, so some advice would be appreciated. I posted an order to a buyer last Friday (18th) in an eBay satchel. We're both in the same city. Checke...

Australia Post sorting machine problems

Seems like there are big problems at Australia Post http://www.abc.net.au/news/2015-04-23/australia-posts-sorting-machines-misdirecting-mail/6417106

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Ebay please give us some free listings

Ebay please give us some free listings.I only have one active item now and 297 sitting in my unsold section waiting for free listings.I haven't had any free listings this month except the 40 each month.I am really worried some of my items will disapp...

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Can you see individual DSR's left by a buyer?

I was just wondering if that's possible?At the moment I can only see my overall DSR ratings in my feedback page.Alternatively I can run a defect report, but that only shows when something was marked less than 3 stars.

Resolved! Need some guidance on photo policy please

I was wondering if anyone might be able to have a look at one of my listings please Item number 251770882792 A lovely customer sent me photos of her bracelets with my safety chain's, giving me permission to use them, Is this is ok? Because they are p...

Resolved! returns ... what should I do

had a buyer purchase one lot of 2 boys ralph lauren tees preloved. I purchased these in roughly 2007/8 online paid a fair amount of money for them and believe them to be real. the buyer believes otherwise and has politely contacted me and wants a ret...

Price increase on prepaid envelopes

The price increase on January 4th for C4 and B4 prepaid envelopes will be considerable, You'd better stock up while there is still time. C4 now $3.60 is being increased to $4.35. B4 will go from $4.15 to $5,25 according to http://auspost.com.au/parce...

Not ONE Sale this Christmas week Thanks EBay

Unbelievable..Not one sale this Christmas week can you believe this?? sure delivery times etc etc but in previous years people have brought well into the last days of Christmas..despite not getting their purchase till after the day..this has easily b...

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The biggest fraudster on ebay - the winner is....

Anyone know of someone who can beat 31 negatives in a row for non existent items and still rising, and still listed on ebay? He really knows how to get round ebay. Sell lots, marks as posted, then 4 days later states refunded via paypal which is not ...

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what a day!

Hmm, where to start from?. Oh when I woke up this morning. I sold two items, package them up, and organised a courier. The postage costs were a bit cheaper, so I tried to refund the two buyers through PayPal. Not thinking straight, refunded the total...

Resolved! Help with a return please

How do I purchase a return label. A sold an item which apparently was not as described. My photos and hers do differ but I can't be bothered with all the guff. I will just get the item back and move on. Went thru ebay process but not sure, do I purch...

Kudos to Australia Post and Ebay

Credit where credit is due, Aus Post have been excellent the last couple of weeks with getting my packages to there destination on time and in record time, so thank you Australia Post. A big thanks to Ebay as well, i've had a very good 2 months, i kn...