on 22-01-2019 04:01 PM
I have sold a gaming laptop but the buyer does not feel the battery life lasts long enough as well as the warranty being in a store he does not like, I have already given the money away and cannot refund. He now threatens legal action and says to wait a week? What can he do and what should I do
on 22-01-2019 04:35 PM
on 22-01-2019 04:41 PM
I don't see how you would be responsible for the warranty being in a store he does not like, and that the battery does not last long enough, unless you stated otherwise in your listing. Threat of legal action is usually a bluff. Personally I would ignore him and see what happens. You can probably expect a negative feedback, but you can reply to it. Sounds like a difficult customer.
on 22-01-2019 04:49 PM
And make sure to put them on your blocked list.
22-01-2019 07:18 PM - edited 22-01-2019 07:20 PM
Legal action against what?
You haven't said the laptop does not work, just that the battery doesn't last 'long enough'. Which is open to interpretation.
And if the warranty is with a store he does not like, i don't see how that is relevant.
In short, I believe those no win, no claim law firms would probably not take him on as a client.
I don't think you have anything to worry about as far as being sued.
Your main worry would be if he opened a not as described claim against you on some pretext.
Just be careful what you write to him in messages (if anything). Just reiterate that the item was exactly as described in the ad.
on 23-01-2019 07:28 AM
Just as a matter of interest, those "no win, no pay" Lawyers do not tell you that it is only their fee that is waived. You still have to pay Court costs if you lose, and if you win they take around 40% of your winnings.