CAN BUYERS CHECK OUT OR IS THIS WHY NO SALES

[aromakaz]

I am wondering if this is happening to anyone else as it seems something is very wrong with ebay.

I have been selling on ebay in 2 stores for over 25 years and never ever in all that time have I gone more than 4 hours or so without a sale. However I totally understand at this time there are many that are suffering so buyers are very few and far between and the money is not just out there like it used to be. However, I am now going into almost a week now with not one sale. Which by going on all stats, sales history, etc just does not happen. I had one small sale yesterday from a guy that has been emailing me for over 2 weeks and he finally decided on which scent he wanted but apart from that NOTHING. Now this is something I have never encountered. Now I have been on the social boards and forums, not posting, just looking around for a reason for this. From what I have found out is there are many buyers having problems in the last week checkout out. They are getting a ERROR message and cannot continue with their purchase. So my next question is I pay for ADS. I have always had more or less the same campaigns running for the last 3 years the only thing that changes is the sales % discount for each sale I do but apart from that its all the same. So now ebay has a balance due from me for my ads that have run in the last week that I have had no sales from of nearly $150. I am getting the views but no sales but still have to pay for the views. How does one pay for ads when no one is buying? And why do I have all of a sudden not one sale? Is this happening to anyone else? If there is a massive ebay glitch and buyers cannot buy should we all band together and get this fixed? Something really is very wrong. Keen to hear from others?

[padi*0409]

I have looked at your feedback and listings, and I have to say your feedback alone ( at 97.2% ) would have me hitting the back button on buying from you - the last month alone is terrible with 6 negs for 42 feedback.....

[sandypebbles]

6 negs in the past month alone would put me and many others off instantly, and your poor overall feedback of just 97.2% for a high volume seller. 

Regular 'boardies' here know to avoid high volume sellers with less than 99.5% as a simple matter of caring about who they by from

Especially when you just put it all back on the buyer

Obviously not want you want to hear, but most of us give factual replies 

There are, however other threads from sellers complaining they are not selling as much as they did during better times

And as you have said, not many people have spare money to spend on  . Any spare money I have goes on basic food, not 'smelly stuff'

[springyzone]

I'm not a seller so i can't help with some of your questions.

But we have seen a sort of mini explosion of complaints lately from people saying their items aren't getting many views. So maybe some sellers are being affected. If you, up till now, averaged a sale every 4 hours, then a week without a sale is an anomoly, for sure.

It is true that people in this forum often advocate 99.5% before they will buy from a seller but I very much doubt that applies to the general population of ebay buyers. Many never look at feedback at all & for those who do,  you've got the ebay tick of approval that says top rated seller, reputable, consistently delivers outstanding service etc. So I really don't think it is that.

It's true times are harder, with rising prices everywhere, plus I think ebay isn't what it was-it isn't the only or main buying site any more. But I would expect a more gradual downturn, not to go from 6 sales a day to none in a week. 

I do think you're selling in a hard to please category. If you're mixing the scents, then they may not smell the same as the (likely stronger) chemical/commercial ones or may wear down faster.

I actually read some of the recent negs to get a feel and I did think you did well to explain how some of the buyers had left constant negatives for every seller they bought from. As a buyer, I find that info says a lot.

I also had a laugh at the person who said you were rude and called her a Karen and you replied you signed off with Karen not to be rude, but because it is your name.😂

So yes, it possibly is a bit of a go slow time with ebay but may spring back soon. In the meantime, you may just have to pay the fees unless there is a different or more cost effective way to list in future.

I bought something recently though and had no trouble paying, was able to continue with my purchase very smoothly. So I don't think that most buyers would be facing a glitch where they cannot buy or pay.

[*casey*]

I agree with Springy in that you're selling in  "hard to please"  categories.

With fragrances being such a personal, individual  opinion,  feedback for selling  in your categories  may often be more  a review of the product  "liked the smell" , "didn't like the smell"  rather than  more  generalised  comments.

In regards to  problems with  the cart and checkout, there's definitely been a few  threads about these problems, rightly or wrongly, since the  new  Cosmetic and Perfume  policy came into effect.

In saying that, I seriously doubt   any Chinese sellers of fake perfumes are experiencing  buyer related checkout problems !

However , without hesitation, I can recommend

1)  You as a seller

2)  Your products