Can I ship without a suburb with Auspost?

[gamer_empire]

Hi there

Just had a buyer purchase An item and I'm using EBay label printer satchels and it requires a suburb but the customer didn't put in their suburb.

I've ebay messaged the buyer asking for their suburb.

I was wondering do I need to enter the suburb to shop to the customer or is address and zip ok?

Should I wait for buyer to email me back or post without the suburb?

Thanks for the help

[digital*ghost · Accepted solution]

Try googling the street number and name along with the postcode provided. I get this occasionally and the full address will usually turn up that way.

The package might still arrive without the suburb, but it's best to include it.

[*tippy*toes*]

I'm a bit confused about what you mean when you say the buyer hasn't given a suburb? Is there address something like:
John Smith

123 Jones St

2196

Or

John Smith

123 Jones St

Sydney 2196

EDIT: If it's the first scenario, then you really should add the suburb by using google maps. Especially if it's a common street name. I wouldn't be chancing it, even though it would be the buyers mistake if it didn't arrive.

[kopenhagen5]

If you have the postcode/zipcode, just google to find the suburb name.

[*tippy*toes*]

If I put my postcode into something, it comes up with 22 different locations. I think the address in google maps would work better.

[kopenhagen5]

Of course, didn't think of that. 

[clarry100]

I had one like this recently where the street name cut across several suburbs.
So I had to use Google maps and the AP postcode PDF file and a process of elimination to find the suburb name. Since in my case the street cut across many suburbs I wanted to have it there.
Must have arrived OK as we received pos feedback about quick delivery.

[gamer_empire]

Thanks everyone for your help. Great idea to google map the address and find the suburb that way. I'll do that when I get home and send off the parcel.

Thanks again you all rock 👍

[davewil1964]

Apart from everything already said, you won't be able to print an eBay address label without a suburb (that matches the postcode)

[egglesdtp]

The Australia Post website lets you match a postcode to a suburb.