eBay

I am a seller, a buyer has reported that the item I sent is faulty, how do I do a refund?

This is what Ebay are sending your watchers

Example of email send to YOUR watchers by Ebay"You watched at AU $27.95. We found one similar for AU $23.95." Actively directing them away from your items. One of the reason they are tightening up on product identifiers so they can do this more accur...

Page Views

Just looked at an item I currently have listed as an auction (NB I use Auctiva to host my listings). According to the eBay page views it has had 97 views, however, at the bottom of the page, the Auctiva generated page views count is 12.Can anyone exp...

Confused

I used to sell on ebay many years ago and looking at having another go at it. Things have changed. Called the help number (obviously not an Australian call centre), the poor girl couldn't understand me and I couldn't understand her. She couldn't answ...

Just venting....

Hi all, just need to vent a little to people who understand the frustration. I have a customer who bought 3 lots off me recently and paid 3 lots of postage. I posted the item and refunded the difference of combine postage cost. All good I thought...u...

CHONMA horse rugs 2 sellers sold lots to same buyer under $45. could this be intrading??

2 sellers based in China both selling CHONMA horse rugs starting bid at 99cI have noticed when trying to buy one the same buyer 3***1(111) places one bid $45 usually very early hours of the morning and wins 17 or more rugs under a 24 hour period for ...

Accessing sold or previous listings older than 1 year

I am trying to access previous listings that are older than a year. I had a silver antique photo frame that was stolen from my house. I am sure I saw it on ebay with the photo of my grandmother in it, but didn't realize it was missing at the time, I ...

PayPal for Collected Items

Hi, New to eBay but am struggling with a sale. Was put up at a good price as I needed a quck sale, I was to be forced to offer PayPal as an option for payment as well as cash on collection, I stated in the advert collection was required due to the na...

How do I see who's marking my DSR down on postage?

One or two buyers don't seem to understand the true cost of postage. Especially now that the cost of insurance is not indicated on packages. Apparently I'm able to see who's been marking down my DSR on postage -- does anyone know how? Like most thing...

mothballs!!

Hi all had a great day yesterday not. buyer bids on a total of 26 items over a week or so commenting on postage at every opportunity sent 5 parcels in total last one at my expense! Then low & behold buyer requests a return of 22 items because they ha...

New Invoice

Hi Are all sellers now subject the new look invoice format? From memory eBay trialled it some months ago but reverted to the older style. Unfortunately the new style is back for me and it still has the same glitches - the main one is that it does not...