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Sent invoice including postage but buyer picked up

I sent an invoice to a buyer quoting postage of $8, but the buyer has just called in, paid the purchase price and taken the record. As it stands, eBay will charge me a commission on the postage (which wasn't paid). How can I change the situation so t...

Buyer recv toy on 4/7/17 (tracking) , but did not contact me until today 17/7/17 to adv faulty toy

Hi all, please assist... Buyer sent me a msg (no dispute case nor feedback yet) " Hi there I purchase this item. It dose not work at all. The bullets go In but nothing shoots out. Please refund my money+ postage ASAP. P.s I have tried to ring your mo...

return postage label

Is there a way to print a return postage label (self addressed). I accidently sent the wrong item to a customer, and she has offered to return it if I include a return postage label when I send out the replacement. I normally print labels via Ebay

Fast & free?

Why are my ads telling customers I send items fast & free?? Giving very improbable arrival times from my location. Free yes, but I never said fast...

Resolved! Neg Feedback

I copped my first neg feedback this morning upon reading it I see she msg at 11.40pm last night gee I was in bed sorry.I msg this morning to ask why didn't she wait until today for a response and I would gladly have refunded,she replied she was sick ...

Detailed seller rating report

I don't normally run a seller report, but did one today out of curiosity - I think I set the parameter for around the last 60 days. I noticed that someone left me 2 stars for "Item as Described"Is there any way to see which item/transaction that rati...

Concerns about possibly dodgy buyer / stolen paypal accounts (repeat purchase)

Ok, so last week I sold something around the $300 mark to a buyer. The paypal account name was very different to the recipient's name, but that happens. Could be a partner using their account or whatever. During last night at around 2am, a different ...

EBAY CHECKOUT ADDRESS FORMAT. ebay should change that

ebay checkour page listedNamesteetcitypost code. why not change " city" to " Suburb" In Australia, we do not use city as our correct address.For example: 11 MARY COURT EPPING VIC 3076 IS CORRECT ADDRESS. 11 MARY COURT MELBOURNE VIC 3076 IS NOT A CORR...

Question regarding eBay links

I have a question regarding a friend's eBay store (he's not a discussion board user so I'm taking it upon myself)He has an anchor store with close to 20,000 items listed and also has a B&M shop.He's recently received a message from eBay asking him to...

Resolved! ebay and Chrome

Is anyone else having trouble opening ebay on Chrome? Does anyone have any suggestions on how to fix it? It will open every other site, just doesn't like ebay for some reason. I do have Adblock on but surely that wouldn't affect it? TIA

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Low postage rate for books. How do they do that?

I puchased a book for 3.00 and was charged 3.50 for postage in one order. In another order with a different seller, I bought 4 books for 8.00 with free shipping. Both Australian sellers. They were thick books and wouldnt go close to being large lette...

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  • 399 Views
  • 2 replies
  • 0 Helpful

Selling CDs; Can't add Style under Genre

Since the new listing format came into effect I find that while I can select "Rock" under Genre, I can't enter my own Style, I have to choose a style proposed by eBay. Can I fix this?

Australian car part seller changes

Are you aware of the changes - below is the changes I personally have to say it wont work to well in its current state - reason being you can list an item and expect ebays search system to find the product that suits the model the buyer is looking fo...

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