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Sending buyer an invoice - manually calculating postage costs

I have just sold my first item in one week.Imagine my surprise when I discovered the 'New look' invoice page, that not only had changed my postage service I had selected when listing my item for sale, but then required me to manually go to the Austra...

User avatar by • Community Member
  • 416 Views
  • 3 replies
  • 0 Helpful

Q Re: Closing An Account

I have a hopefully quick question about what happens when someone closes their account. I know that there is a waiting period before the account officially closes, but what I would like to know is when you close it yourself, does it immediately show ...

cannot see my items for sale

I have a store selling cds. Recently I have been unable to see any items I have in my store for sale. I phone up eBay, they agree there is a technical problem and fix it up only for the same problem to occur a day of two later. Can anyone help?

User avatar by • Community Member
  • 1003 Views
  • 21 replies
  • 0 Helpful

Items returned

We sold an item in good faith. All others sold of same item, everyone was happy with. A women bought one, she did not know how to use it, did not read the instructions, got a person in who also did not read instructions, they did not put the oil in. ...

Resolved! Disappearing Templates

My listing templates have disappeared, also if I create any new ones and save them they dont appear anywhere. This just a glitch?

User avatar by • Community Member
  • 723 Views
  • 4 replies
  • 0 Helpful

Resolved! Sellers opinions as buyers..

So I purchase an item, tunic, listed as wool in the heading and as fabric... arrives as cotton polyester... paid significantly for it, as it was supposedly wool.. second hand.. cheap brand, crossroads. all up $24.. So I ask to return, and after 10 da...

User avatar by • Community Member
  • 942 Views
  • 9 replies
  • 2 Helpful

Return Request....

So I have been dealing with my first return request. Initially the buyer asked for a partial refund. I politely declined the partial and asked her to open a return request if she was not happy with the item. She immediately responded saying she would...

User avatar by • Community Member
  • 571 Views
  • 6 replies
  • 0 Helpful

Return guidance

Morning all. Need a little help with a return. It's been so long since I had one, just need a little guidance. Two days ago a buyer requested a return due to INAD. When I go to the case, it says I can Accept Return and print a label which I can send ...

Mailman Postage Officeworks

Has anyone used the new Mailman postage service via Officeworks? Is it easy to use, reliable? Any feedback is appreciated.

User avatar by • Community Member
  • 1589 Views
  • 10 replies
  • 0 Helpful

item no: id 162596523422 <Removed> vehicle

Hi, Not sure if i am in the right area but i wish to answer ebay about another message they have sent me about this item number id 162596523422 buyers id The buyer has kept this item and has told me the case has been closed, but i still am receiving...

Ebay kangaroo court rules again

Hi all, buyer requested refund, then failed to return the item, I escalated the case today at 8.15, by 8.30 I received a reply that ebay had decided in the buyers favor. **bleep**. Now they have sent off a return label from ebay themselves, which I h...

Is anyone else having problems relisting multiple items - it keeps charging $0.55 each item?

I have over 500 free listings remaining but every time I try and relist "fixed price" multi items it is charging me $0.55 each one. I am able to relist one at a time but this is very time intensive. Used the chat help line last night which was NO HEL...

Resolved! eBay-PayPal-pick up items

Hi All, this is my first complete rip off on eBay... just letting you know what happened so it doesn't happen to you too, be aware eBay do not have your back, I sold an item, payment went through on PayPal, the buyer contacted me via eBay to organise...

User avatar by • Community Member
  • 2110 Views
  • 26 replies
  • 0 Helpful
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