Cant get Paid?

[wallydog007]

Sold an item which has been delivered.  Theres no mark its been delivered.  I think i got ripped off,  theres no way I can paid although ebay said that it desirable to send item out.  Ill never sell off this platform again ,  I cant get a hold of anyone to get paid.  

[sandypebbles]

Paypal does not come into it, it is not an option for sellers

The box that has 'you have read and understood' has the information (which is why it is important to actually read it) it's not hidden (plus it is also eBay seller policy)

Not hidden, it is very clear

Payments on hold | eBay

But if you have not signed up to Managed Payments and been verified to sell, the hold will be a lot longer since the money has nowhere to go

Yes, eBay say it is sold, but eBay also expect sellers to meet their obligations as a seller 

If you want to be paid, you will need to sign up to Managed Payments and be verified to sell

For what you have already sold, after that, most likely you will need to contact eBay to sort it out I'm afraid and ask for a supervisor, explain you sold without being signed up etc 

Give them the link to this thread if you wish 

And end your two current listings until that is sorted because if they sell, that money will have nowhere to go either

[wallydog007]

Had a look,  sold on 8 Oct,  ebay says funds estimate release 24 oct.  Note 'Estimate' .  Why?  Its not saying I'm going to get paid rather a maybe.  

[countessalmirena]

@wallydog007,

You must be signed up to Managed Payments. That is the only way that sellers can be paid. It has been roughly three years since this was implemented, and all eBay members were sent multiple eBay messages and emails about it, months in advance, during the implementation, and after the implementation.

You cannot be paid into a PayPal account - not any longer.

https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792

There are two verifications which you must complete: your identification (requiring verification of your photo ID) and your bank account (requiring verification of the bank account being in your name as per your eBay account, being a valid Australian bank account - an everyday transaction account).

Until that’s done, no funds will be disbursed to you.

[wallydog007]

My account details are there in the system.  they recognise it as the pay-out account.   Not sure when i put those details in , possibly when i signed up many years ago.   I sold a few things on and off but were  paid by PayPal.  I think the problem i have is there no recognition of delivery on the system.  pack n send say they have delivery complete in their system but I don;t have the authority to mark it sent.   So it looks like I'm up the creek without a paddle.  Nothing i can do. 

[twyngwyn · Accepted solution]

you could ask the buyer to leave you feedback, then you have proof of delivery

[wallydog007]

ok.  Thanks will do.

[sandypebbles]

You said that you did not know what Managed Payments was, did you sign up to 'something' and were you verified to sell when you did?

And again, PayPal has not been an option for sellers to be paid in years

You are not up the creek without a paddle at all , and there is something you can do

Make sure you are signed up to Managed Payments and the details are current and correct

And then wait the 30 hold which will happen regardless as you are a 'new' seller (it does not matter how much you sold years ago)

As per the information and links other members have already given you to try to help you

We cannot do anything more than give you accurate information and links to said policies/information/how to

[wallydog007]

Yes thanks for your help, I'm positive I read in Managed Payments my account number is registered there.  Pack and Send have emailed me and noted delivery completed.  They sent a small snapshot of the Star Trak delivery note saying completed. 

I've done everything right,  something has happened that ebay sees the item as undelivered of which i won't get paid until that occurs,  and it didn't.  I think I have nowhere to go on this as ebay doesn't offer a contact to be able mark it sent. 

[wallydog007]

Ive messaged the buyer to ask for a feedback notice which would provide some proof they have been delivered. 

[wallydog007]

I have the Star Trak number which says Delivered.  No   6RYZ50003405