Closing account!!

djmc60
Community Member

I am finding it impossible to close my ebay account.

I first telephoned ebay and they said it would be closed. They then emailed to say there was money owing on the account (which I then paid even though there was a direct debit in place).

They then said I couldn't close the account until 30 days had elapsed from the last payment. When this time arrived they still wouldn't close the account as there was now a small overpayment ($6) A refund from my store closure presumably.

They have now said I have to wait 25 to 30 days until they refund the $6 overpayment then another 30 days after that before the account is closed.

I find ebay are being extremely difficult in their procedures in this case.

Beware if you think you can close your account with one click!!

 

 

 

Message 1 of 11
Latest reply
10 REPLIES 10

Re: Closing account!!

You sold your last item 30 days ago so you will need to wait at least 60 days after your last invoice from ebay before ebay will even consider closing and if the buyers paid by PayPal then my friend it will be 6 months before your account gets closed.

Message 11 of 11
Latest reply