Complete nut-case buyer ruined my perfect feedback - feeling bad about it.

[palmer-electronics]

 Hi ladies gents and others,

 Well I guess we all get one sooner or later but it still is a big dissappointment.

 A nutter has pooped on my perfect feedback.  All over a $10 item (of course).

 Story goes like this:

 Buyer buys item. I send with 24 hours. No tracking as its only a $10 dollar item.

 Next thing I know  POW!

 Buyer opens a case in the resolution center for not received (only six business days after it was sent to country NSW)

 They send a love message too:

"Please ensure delivery by the close of business on 08/09/2015 or refund my money and compensate me financially for time you have wasted."

 WOW!

  I immediatley reponded with apologies and an offer to re-send the item as soon as they confirmed iy hadnt shown up on the following Monday. I also sent them  a copy of the photo. - I photograph all non tracked items after they are stamped at the post office.

 BANG!

 Neg.

"AVOID!!! Takes your money and does not send items. SCAMMER!!!"

 Yep they neeged my perfect record, caused me the last defect I can afford and wrote this:

"The items have not arrived. Please apply a full refund and make compensation for my wasted time in having to deal with a rip off merchant with bad excuses in not sending what I paid for."

 Thats right folks they actually are asking to be compenesated on top of the purchase price.

 There we go folks.

 Feeling sad and blue over a $10 sale and a nut case 😞

 I can only assume thay are filled with fear or hate or perhaps both.

 Thi

[bakeandfry]

My post master doesn't have a problem if i need to take photo of parcel/envelope ect ect, they just reqested i take photo of it on the counter, ie: photo from top view, and not to take photos of background of things that are in view behind counter, incase sensitive data gets capured (passwords and alike)

[phorum_junkie*]

If Ebay get Paypal to remove the money from your account lodge a complaint with the FOS as you did not allow them to do so.

Completely wrong. Before the ebay buyer protection began every member was sent a message outlining the polcy with the clear instructions that by continuing to use the site you were agreeing to the terms and conditions of the policy which included permission for ebay to oblige Paypal to recover the funds from the seller if they lost the claim. The same type of message was sent from Paypal to each account holder informing them that by continuing to use the account you were agreeing to allow ebay to collect funds through them for a lost claim.

[black*poppy]

PJ how many times does it need to be said that by agreeing to T&C's does not over-ride your statutory rights? eBay and paypal can write what they like but that doesn't change your rights under Australian law.

[phorum_junkie*]

How is agreeing to ebay and Paypal's terms and conditions by continuing to use the sites breaching Australian legislation?

[joethenuts]

some of you  just dont understand , you read some laws but dont read read the the clauces.  no different to the law  porn movies are not allowed to be sold ,only in canberra, go outside and see if you can see an adult porn store.

also ebays policy is not hidden in fact prob a million people have agreed to there policys  and still they stand today years later , why havent they been told to change the policy mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmread the clauces of the law , or get someone to read them to you.

[joethenuts]

hi bake  1 question  , once you have a envelope stamped  ny a post office  , who owns it .

 i will explain  at another time  why ebay does not allow this , it was a magor scam a few years ago involving  memory cards as a main item.

[joethenuts]

well lets see  i did know aus post had a cut off point on lenth of an item ,when you said no it does not but cubic meters , i have used before couriers aus post to send paint which you said they dont do  until i mentioned only  oil bas epaint  with s3 on it they dont post. 

sorry i thought this was a selling forum.

[heihachi_73]

Didn't someone manage to successfully sue a buyer who left negative feedback? Feeling lucky? 🙂

[bakeandfry]

Well untill i physicaly hand the article to the post master it is mine, i own it so therefore i can go outside and set a match to it if i want.

[palmer-electronics]

I kind of view the counter at the post office as "neutral territory" where an item is being worked on, stamps applied, tracking stickers stuck and photos taken in my case. Neutral territory like the airport before you clear customs. No doubt it is a different matter once it leaves the counter on the AP side into their boxes and bags. Anyway, to the matter at hand:

  I am still under an Open Case that needs to be resolved before Sept 13th or it will be forced resolution. IE Ebay decides and probably just pulls a refund from my account.

 A Question for the board:

 Should I re-send the items?

 I promised to from the start if there were any problems. They are much cheaper for me to resend  and I am very unhappy to be viciously negged by this person and also have to be forced refunded. 

 Based on the number of negative feebacks left by this buyer they seem to regularly get refunds and have shocking luck with deliveries to their PO box.