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Broken Thermometers

For the 2nd time in a few weeks, a customer has requested a refund stating the thermometer I sent them arrived broken. Previously I wrapped them in cardboard and then inside a bubble mailer. After the first refund I started putting thick foam around ...

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  • 533 Views
  • 9 replies
  • 0 Helpful

Leaving a message on my listings

Hi all, just wondering if someone could advise on how to leave a message on my listings please. I have seen the message "seller will be away form...date to date" it appears to be an official ebay note and I woul dlike to add it to my listings. Thanks...

Why did I open a "Cancel transaction case"?

This is completely stupid - a buyer decides after winning an item that he really doesn't want it and asks me to cancel the transaction - which I reluctantly do. Then the buyer refuses to respond to eBay's message confirming that he wants the transact...

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  • 531 Views
  • 5 replies
  • 0 Helpful

Positive feedback, but it's not for me

Hi, I have received a positive feedback but it is definately not for me. It's states "the aquarium filter is brilliant etc...." But I have never sold that item. Would you call the buyer and let them know or just leave it......just curious as to what ...

New Aust Post Express Record -- NOT

6-weeks ago today we mailed an express item to a buyer that they had opted to pay for.Their postcode was withing the network so it should have arrived the next business day. It did not so we sent out a replacement for the buyer, which they received t...

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  • 661 Views
  • 4 replies
  • 2 Helpful

Letters returned to sender - how long does it usually take?

Hi, I had an item I sent as a large letter returned today. I can't find a record of the buyer or the item sold and have searched my invoices back to April. Nothing in my sold items for the last 60 days. Just wondering how long it usually takes the po...

Resolved! Lobsided Seller Feedback

I haven't as yet received any negative feedback but I know there will come a time some day. Anyway I've found lately that a lot of people don't bother leaving feedback if they're happy. I have even had people message me and thank me and others add me...

Item sold - but relisted shortly after?

HI - I was watching a laptop which was finally sold for the knock down price of $255.00. The starting price was $200.00. However within half hour after the auction I see the laptop has been relisted with a BIN price of $550.00. Should I suspect that ...

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  • 433 Views
  • 2 replies
  • 0 Helpful

200 Free Listings

http://sellercentre.ebay.com.au/promo/2852 Just in case it works for you ...... I get the message "Unfortunately this promotional offer is not available to you"

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  • 2278 Views
  • 40 replies
  • 17 Helpful

Christmas FREE listings.

Just received eBay christmas 200 FREE listings this morning.By invitation.Don't know if it's the same as the other 200. http://sellercentre.ebay.com.au/promo/2852