Confused by latest eBay message "Protection for Auction Style Listings"

[oceangypsy123]

I understand we need to reset our password, but why would we want to cancel ended or currect listings? Am I missing something?

"

All listing and final value fees will be refunded automatically for auction-style listings that ended between 11:00 PM AEST on Wednesday, May 21, 2014, and 4:59 PM AEST on Thursday, May 22, 2014. Sellers will see these credits on their June invoice.

Sellers can end any auction-style listing without penalty between 11:00 PM AEST on Wednesday, May 21, 2014, and 4:59 PM AEST on Sunday, June 1, 2014 and will receive a credit for all selling fees related to these listings on their June invoice.

Sellers can also cancel any auction-style listings that ended in a sale between 11:00 PM AEST on Wednesday, May 21, 2014, and 4:59 PM AEST on Sunday, June 1, provided the buyer paid with PayPal and we can verify through PayPal that the buyer's full payment has been refunded."

?

[bigbrickshop]

Because potential buyers may have been (and may still be) locked out and unable to place bids on your auctions.

[lizzyamelia]

ebay don't mention anything about buyers being "locked out" so I don't know where you got that one from.

Seems a really obscure ebay message in any case as I am sure that sellers would have posted out paid for items already.

 No way in hell would I cancel a paid for item as that is one sure way to lose buyers forever.

[clarry100]

We also got this same message.

And, like you, cannot make out what is behind this one either.

Doesn't make any sense to us.

[go-tazz]

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@bigbrickshop wrote:

Because potential buyers may have been (and may still be) locked out and unable to place bids on your auctions.

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Correct,

Emails are going to junk folders and members can't log in,(hence why you can cancel these sales).

They can't log in as the Email that they have been sent to reset their password can't be accessed,

[annies_fancy_dress]

I feel for you gypsy, but there are so many threads on this already, do we have to keep opening new ones?

[phorum_junkie*]

They are doing the refunds because so many people tried to change their passwords at once that the system could not cope and so many buyers and sellers were unable to log in until the 'queue' thinned down and the passwords could be changed.