Contacting eBay

Have things changed in the past few months in regards to contacting eBay ?

 

I had a couple of listings removed due to some no-life eNarc having a cry to eBay over apparent "Keyword Spamming"...no big deal to me as I was attempting to advertise a Kincrome tool drawers that also fits upon both Kinchrome and Sidchrome tool cabinet bases. 

 

Anyway I re-worded the listing to make it perfectly clear to any eNarc's the cabinet fits both Kincrome & Sidchrome, HOWEVER before listing the items again wanted to contact eBay and check the listing complied with it's ten million or so policies. Any I couldn't find either "Live Chat", nor a "Phone Number" for eBay any longer, only email contact.

 

Is this correct and they only operate by email contact these days, or am I looking in the wrong area to find eBay's contact details?

 

Message 1 of 14
Latest reply
13 REPLIES 13

Re: Contacting eBay

I have to agree, its getting real tierd.

 

Its like some wait to swoop in, nit picking over every aspect of a newbie posters listings - and I have to be honest the listings of some of those doing it ain't no oil paintings either.

 

 

 

 

Message 11 of 14
Latest reply

Re: Contacting eBay

Pleased I'm not the only one to feel this way. The threads are out of control with negative input.

Message 12 of 14
Latest reply

Re: Contacting eBay

Here's the easiest way to get in contact with ebay if you live in Sydney (well I don't) why not pay them a visit and speak to them in person.

You won't get a phone response or a written response and the moderators will NEVER pass on feedback.

I have been to there offices beforem several years ago.

Hi Ebays's HQ

1 York Street Sydney Level 25 I hope this helps!

Message 13 of 14
Latest reply

Re: Contacting eBay

I've heard it said that if you turn up there without an appointment, you won't be admitted. However, I cannot attest as to the veracity of this statement.
Message 14 of 14
Latest reply