Customer pays for item that is pick up only, and asks to send item with a "I pay for postage"

This happened to me a few times.

Previously I just refunded the money, not interested in BS.

 

This time I suggested to arrange their own currier since the thing is too big for postage. So he asks for address. I supplied postcode and now there is no further contact.

What do you think?

Message 1 of 22
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Re: Customer pays for item that is pick up only, and asks to send item with a "I pay for postag

It's usually better to not take risks if you are not comfortable doing so.

Message 11 of 22
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Re: Customer pays for item that is pick up only, and asks to send item with a "I pay for postag

Of course it is - they were the words of the OP - not mine.

Message 12 of 22
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Re: Customer pays for item that is pick up only, and asks to send item with a "I pay for postag

I am a little confused to why would you say this then

"I'm with the OP - I would not take the chance on the buyer."

 

 

Message 13 of 22
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Re: Customer pays for item that is pick up only, and asks to send item with a "I pay for postag

No idea whatsoever as why you are confused.

 

Perhaps read the whole thread - and to whom the answers were given - the advice hasn't changed - cancel the sale - due to problems with address.

Message 14 of 22
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Re: Customer pays for item that is pick up only, and asks to send item with a "I pay for postag

Update:

It is the next day and I decided to refund due to problems with buyers address.

However ... ebay has paid me minus the seller's fee of $20. How nice. So what? Do I have to lose $20? How come ebay paid so soon without any proof of delivery? 

Message 15 of 22
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Re: Customer pays for item that is pick up only, and asks to send item with a "I pay for postag

Sounds like you've just refunded, not cancelled the sale.

Message 16 of 22
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Re: Customer pays for item that is pick up only, and asks to send item with a "I pay for postag

I didn't do anything. I wanted to refund but I got paid so I asked ebay why did they pay without me delivering. 

I shouldn't have to pay the fee plus full refund. They will have to sort it out. 

Message 17 of 22
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Re: Customer pays for item that is pick up only, and asks to send item with a "I pay for postag

Now you have me confused. lol

Message 18 of 22
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Re: Customer pays for item that is pick up only, and asks to send item with a "I pay for postag

No confusion required ... 

I went with the original advice to REFUND with reason "problem with buyers address" 

When I tried to do that I realised I was going to be 20 bucks out of pocket so I sent ebay a message outlining the problem. They have yet to respond.

 

But then Jelly bird post alerted me that there is another option to CANCEL not refund. 

So I cancelled the sale and will get a credit for the fee and return the money they paid.

 

The question still remains ... why was I paid the night of the same sale day, without any information about having handed the item over? Usually it takes a few days and ebay wants some proof that it was given to the buyer. May be I have a trustworthy face? 

Message 19 of 22
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Re: Customer pays for item that is pick up only, and asks to send item with a "I pay for postag

Beejeebus - still confused.

 

You cancelled.

 

It stands to reason - the item was not ' handed over ' - and if not ' handed over ' - what proof is needed from the buyer.

Message 20 of 22
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