on 26-03-2015 10:42 PM
Been selling for a while with no issues.
Today started with a buyer demanding refund because the screen protector did not cover his entire screen. (Screen Protectors normally ignore the curved portion of the phones and are smaller sized than the phone display). Explaining thats how its manufactured was to no avail.
Then came along the next request demading express post delivery for a $7 product. Claims its advertised. Explained that its advertised as option and express delivery is not free. Got accused as false advertising
Whoo.. Some days are defnitely hard
on 26-03-2015 10:48 PM
@aztonline wrote:
Then came along the next request demading express post delivery for a $7 product. Claims its advertised. Explained that its advertised as option and express delivery is not free. Got accused as false advertising
Hmm. To be honest, I don't think it helps that you have the Express Post logo in the pictures of your items. Of course, an experienced eBayer would know better than to expect that Express is included automatically free of charge, but I can easily see why a novice buyer might get confused.
on 26-03-2015 10:52 PM
hi the protector thats 1 thing you are proberly right
but your postage is a very grey area you have some items listed with the express postage picture on it and some items with nothing on them but most say free postage go to your listings and what would you think [very grey why would you show express posting on the same picture as free postage he does have a point mmmmmmmm
on 26-03-2015 10:53 PM
Thought that would be the cost of confusion. Planning to remove it
on 26-03-2015 10:59 PM
Thought it could be seen in checkout that there is an option for express delivery for extra $6. But I get it could be a cause for confusion. Removed the pics
on 26-03-2015 11:03 PM
27-03-2015 08:17 AM - edited 27-03-2015 08:18 AM
@joethenuts wrote:hi the protector thats 1 thing you are proberly right
but your postage is a very grey area. You have some items listed with the express postage picture on it and some items with nothing on them. But most say free postage. Go to your listings and what would you think [very grey. Why would you show express posting on the same picture as free postage he does have a point. mmmmmmmm
Hey joe, can you do us all a favour? Can you start using full stops at the end of your sentences? I've taken the liberty of putting full stops in the post I have quoted as a guide for you. Also, start each sentence with a capital letter
If you full stop key is broken on your computer can you start each new sentence on a new line for us? It would make it so much easier to read your posts, AND, you can avoid confusion about exactly what you are saying. It look like this
@joethenuts wrote:hi the protector thats 1 thing you are proberly right
but your postage is a very grey area
you have some items listed with the express postage picture on it and some items with nothing on them
but most say free postage
go to your listings and what would you think [very grey
why would you show express posting on the same picture as free postage he does have a point mmmmmmmm
While I'm giving advice . . . . . . joe, did you know that you can "spell-check" your post before posting it? The spell checker is located in the place shown below. Just click that spell check button and incorrect spelling will be underlined in red as shown, so that you can correct the spelling as I have.
on 27-03-2015 08:22 AM
i understand that but then nobody would believe its me posting lol have a nice day
on 27-03-2015 10:17 AM
on 27-03-2015 10:34 AM
if i spell wrong is that such a bad thing , only if you dont understand what i am saying but i dont think anybody woukd say that . mmmmmm have a nice day