Delivered item

jawi932740
Community Member

My sold item was delivered for the convenience of the buyer and not picked-up. 

The buyer did not have an automatically generated code when the item was delivered.

The status of the item is not "pending" delivery.

How do i now mark the item as delivered?

Message 1 of 18
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17 REPLIES 17

Re: Delivered item

when my buyers pick-up, I mark as funds received....item sent....been this way forever

Message 11 of 18
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Re: Delivered item

On pick up only ?

 

Or when pick up is an option ?

Message 12 of 18
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Re: Delivered item

it doesn't matter...

Message 13 of 18
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Re: Delivered item

So - if not picked-up - it was posted.

 

Did you enter the tracking for the item - it would show delivered.

Message 14 of 18
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Re: Delivered item

it was hand-delivered by OP

Message 15 of 18
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Re: Delivered item

*casey*
Community Member

jawi932740

 

I've never seen an option to mark as sent in a pick up only item but more importantly, how did the buyer pay ?

 

If it's not a payment method covered by eBay's Money Back Guarantee, the buyer  doesn't always get sent a 6 digit code.

Message 16 of 18
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Re: Delivered item

No code or don,t want to use the app etc.

From ebay,

If you don't want to use the app, ask the buyer to sign a copy of the eBay order form at the time of pickup.

 

Is it possible to drop back and get the order signed.

Message 17 of 18
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Re: Delivered item

The wording's always been very ambiguous in regards to receiving  the 6 digit code and from some of the questions on the boards,  it seems that some buyers  haven't received the code if they intended to pay  eg: cash

 

but of course  it could be that they haven't used the app.

 

In one part, it says

 

"The seller will let you know which payment methods they accept. In addition to paying via eBay checkout, you can sometimes pay for local pickup items by internet banking, cheque or money order – either beforehand or when you pick up your item. Sellers may also accept cash for local pickup purchases"

 

followed by

 

"After you've completed your purchase, we'll send you an email with a local pickup code (a QR code and a 6-digit code). You can either take the email with you or show the seller the code in your eBay app when you collect your item"

 

So does completed mean they've gone through checkout and paid by a method covered by eBay's money back guarantee?

 

Or not ?

 

Good idea for the OP to get the invoice signed but really no reason to  if the buyer paid by cash, 

as the MBG doesn't apply.

 

 

Message 18 of 18
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