Dodgy buyer.. why are they allowed to still buy?

[lizzy6107]

I have sold an item bnwt worth $50 as free standard post, and just took a quick look at her feedback.. seems only half her items arrive, she has left loads of negatives for items not recieved.. This is so annoying! Ebay should kick these buyers off.. even if they are honest, they are clearly having things stolen and are an expensive risk for sellers. My options are to register the letter, out of pocket an extra $4.. send by a satchel with insurance $6 out of pocket, but recieve compensation is lost.. I am torn, because it sucks that if she is expecting to claim it's not recieved, somehow she will still get a refund.. Mthe item sold $23 free postage.

If I send via satchel with insurance, and if tracking shows it's delivered.... will australia post refund me if she denies she has recieved it when their records show she has?  Any other suggestions to cover myself.?

thanks in advance

[enigmabear]

And to add insult to injury, ebay then have the cheek to say they treat buyers and sellers equally

[clarry100]

The reason the ability to leave NEG for buyers was removed was because it was being abused in a retaliatory manner by dodgy sellers.

Kinda like the reason we now pay fees on the postage component is because it was being abused by dodgy sellers. $1 for the item and $50 for postage to avoid paying fees on the $50.

If they brought it back in then they would also have to bring back some way of blocking buyers who leave bad feedback for sellers in a similar way that you can set up blocks now for buyers who have non-payment strikes. Until something like this is implemented then there is little point to being able to leave NEG FB for buyers IMHO. If it could be left then you need some way to use it to auto-protect yourself as a seller.

But a scheme such as this is unlikely to be implemented by ebay so we are stuck with what we have now.

[davewil1964]

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@lizzy6107 wrote:

I guess I will buy a registered letter label... and have the post office scan it before I post it... she will have to sign for it. Pretty annoying to lose any profit before you even sell something.

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If your profit on $23 is only $3, then maybe should look at your price points. If it was an auction, maybe you should look at what percentage of eBay listings are auctions, and draw the logical conclusion.

Edit: It was unlikely to be an auction, so the first point is more relevant.

[jellybirddesigns]

OP, perhaps just send as a parcel instead of signature required.

Reason is that with a signature, if they are not at home they have to go to the PO to collect and some buyers can be rather iffy about it.

Sending it as a parcel will generate a tracking number and the item can be left in her mail box if it fits.

[imastawka]

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@lizzy6107 wrote:

Is that how you see it? From my experience, feedback is left when sellers dont give in and refund, mostly she leaves none or positive.. out of 50 feedbacks, at least 10 are item not recieved.. You are certainly more trusting than I

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Nope.   Out of 50 fb I see 4 item not received and they were more than a year ago

Should have gone to Specsavers.   Have another look - there's 9 red dots all up.

All more than a year ago.

She's bought 207 things in the past year and left only 3 fb - all green

Maybe she's changed her wicked ways.

[brerrabbit585]

And at least some of those were Chinese sellers, so not really surprising she left them negs. I didn't check any of the sellers but their responses show that they're Chinese (the ones who left responses.

[brerrabbit585]

If you're worried about it and you'd normally send as a large letter for $5, buy a single prepaid registered envelope at the PO for $6.70 (cheaper if you buy 10) - it'll only cost an extra $1.70 and you'll save the cost of an envelope, but you'll get insurance and a signature.

Personally, I wouldn't worry about it because she doesn't leave feedback for most items, only the bad experiences, and a lot of them appear to be with Chinese sellers.

[audistarelectronics]

Ok, with all the rorting in the ebay system, from  both buyers and sellers, how about ebay actually do something when people report

wrongdoings that are listed in the rules as a no no. With the postage rort you mention, if sellers were abusing that sytem to save on the final fee, it wouldn't be too difficult to show a bit of power and boot these sellers off if the buyers report the obvious when the item price is a few bucks, but the postage is listed for many times more. If ebay claim they cannot police their site with any more power, how about employing a few humans, rather than relying on their very powerful computer system. With both dodgy sellers and buyers abusing the feedback system, do the checks and get rid of them after a very low number of strikes. Oh, I forgot, that might eat into the bottom line, we couldn't have that. With ebay these days, it is like computer versus computer when you have an issue. I'm afraid my little laptop is no match for the mighty power of ebay's robotic, high spec machine. I have sold my last item on ebay, and due to the obvious risks, will no longer list on their site. I have clocked up sales of almost  50K since 2008, and until my recent issue with a scammer, had no complaints at all as a seller. As they say in Shark Tank, I'm out, and discussing these issues around the traps, there are many, many more members doing the same thing. As they say, the bigger you are, the further it is to fall. Best start listening to your members ebay,.

[x3n0m]

.. how about ebay actually do something when people report wrongdoings that are listed in the rules as a no no? ..

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Much easier (more short term profits) that ebay simply punishes the people who are doing the right thing and allow the scammers to stay on ..

But on a more serious note: actually the pigeons are coming home to roost and notice that many Australia based ebay sellers are dropping away and focusing on other things .. the corruption of corporate Australia (Cayman Islands types etc) will no doubt ruin our economy and bring this country to its knees .. but of course the people who will suffer the most are those who are completely innocent of any wrongdoing and expected to be treated fairly ..

You may imagine that a company like ebay actually would prefer to employ no-one and at the same time grow their market share .. I am thinking the upper ebay management and board of directors etc are just another pack of cowboys who fly by night .. I don't trust any business or person who uses a "swiss bank account" or has "investments in the Cayman Islands" as are both dodgy and unethical but our government is also complicit in these scams so are obviously somehow beholding to the grubs that steal from us ..

I am selling my household items etc more often via my local free classifieds at a much more sensible price and am being pleasantly surprised at what sells there and the fast response I am getting .. but I certainly would not like to be trusting ebay or auspost as a sales partner if I were a business person .. it is fairly clear to me that from this point that both ebay.au and auspost will struggle as they have both run a scam against the people who were bringing mega profits to them and instead of growing their businesses ethically have treated good people like fools and expected that no one would notice what they were up to ..

When it all comes down in a screaming heap you can imagine the upper management will expect to receive their performance bonuses on time (not lengthy prison terms) .. thus the corporate mobsters that do this sleazy stuff will no doubt attempt to give themselves a performance bonus for a job well done even when they destroy their own businesses etc .. they are not going to stop now and there is no end to their depravity .. we are watching our global monetary system and societies being unwound by white collar criminals posing as businessmen and investors .. they are for the mostpart just vultures, pirates and canibals and unfortunately when one head gets chopped off two grow in its place ..

http://www.abc.net.au/news/2017-08-07/commonwealth-bank-laid-the-groundwork-for-royal-commission/877...