Does CNC Click and Send address need a parcel to be sent with tracking?

Just wondering if CNC Click and Send address need a parcel to be sent with tracking?

eBay page only says 'send it by how you do normally'

 

I ask because there's two not received problem with CNC address in my recent sale, that is sent in plain mail. 

 

Cheers, 

 

 

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Does CNC Click and Send address need a parcel to be sent with tracking?

Hi, minerpark,

 

It's up to you whether or not you send parcels with tracking (including to Click and Send locations), but just bear in mind that sending to Click and Send locations does not give you any seller protection in and of itself.

 

In my view, eBay's Click and Send function is fatally flawed and a stupid idea. It involves a third party in the process of posting an item to the buyer (that is, the staff of the Click and Send location, such as Big W staff), and there's added risk with things going wrong.

 

Examples of things going wrong: the staff mislay the parcel; the parcel is rejected by staff member who doesn't know how it works; automatic SMS is never sent to buyer notifying them of parcel arriving at Click & Send location; buyer never receives the code; buyer becomes infuriated at being charged postage fee because s/he thinks what's the point in Click & Send if they've still got to pay for the postage; confusion between "normal" Click & Send (outside eBay, when one goes to a Myer store, for example, to pick up an item ordered on Myer's online store) and eBay's version of Click & Send (the buyer somehow thinks they're going to the seller to pick up the item - or that the seller is connected to the Click & Send location).

 

If the item is of some value, you'll want to protect yourself. Either ensure it's sent by a tracked method, or self-insure if the item is low-value.

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Does CNC Click and Send address need a parcel to be sent with tracking?

There is also no guarantee that posties will be able to decipher the standard, dopey, paypal address format if you just cut and paste it, eg (from a post a few days back)

 

BIG W
CnC BIG W Campbelltown
eCP:GURDJDJY Gilchrest Rd
Ambarvale NSW 2560
Australia

 

This goes double if, as here and as is commonly the case, Woolworths names its store after a nearby bigger suburb rather than its actual suburb and/or if the shop doesn't provide a street number.

 

At the very least the paypal format should be altered to separate the mysterious (to the postie) bits about CNC and the eCP code from the actual delivery address, eg

 

 

BIG W Campbelltown

CNC

eCP:GURDJDJY

Gilchrest Rd
Ambarvale NSW 2560
Australia

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Does CNC Click and Send address need a parcel to be sent with tracking?

I have sent a couple successfully from Vic to WA by ordinary small envelope.

 

But other posters have previously said there have been problems at the receiving end when the shop staff don't know about the system and/or can't locate the delivered items.

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Does CNC Click and Send address need a parcel to be sent with tracking?

Hi, minerpark,

 

It's up to you whether or not you send parcels with tracking (including to Click and Send locations), but just bear in mind that sending to Click and Send locations does not give you any seller protection in and of itself.

 

In my view, eBay's Click and Send function is fatally flawed and a stupid idea. It involves a third party in the process of posting an item to the buyer (that is, the staff of the Click and Send location, such as Big W staff), and there's added risk with things going wrong.

 

Examples of things going wrong: the staff mislay the parcel; the parcel is rejected by staff member who doesn't know how it works; automatic SMS is never sent to buyer notifying them of parcel arriving at Click & Send location; buyer never receives the code; buyer becomes infuriated at being charged postage fee because s/he thinks what's the point in Click & Send if they've still got to pay for the postage; confusion between "normal" Click & Send (outside eBay, when one goes to a Myer store, for example, to pick up an item ordered on Myer's online store) and eBay's version of Click & Send (the buyer somehow thinks they're going to the seller to pick up the item - or that the seller is connected to the Click & Send location).

 

If the item is of some value, you'll want to protect yourself. Either ensure it's sent by a tracked method, or self-insure if the item is low-value.

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Does CNC Click and Send address need a parcel to be sent with tracking?


@minerpark wrote:

Just wondering if CNC Click and Send address need a parcel to be sent with tracking?

eBay page only says 'send it by how you do normally'

 

I ask because there's two not received problem with CNC address in my recent sale, that is sent in plain mail. 

 

Cheers, 

 

 


If you send an item untracked, you should qualify for eBay seller protection if the package arrives at the store, because then the package is acknowledged (by the store) as received, which is relayed to both ebay and the customer, and eBay consider that arrival at the store is delivered.

 

It's basically e-delcon (electronic delivery confirmation), regardless of whether the package had tracking or not. 

 

If the package doesn't arrive at the store, though,there won't be any protection from eBay, and I couldn't tell you if the delivery confirmation would suffice for PayPal. 

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Does CNC Click and Send address need a parcel to be sent with tracking?

There is also no guarantee that posties will be able to decipher the standard, dopey, paypal address format if you just cut and paste it, eg (from a post a few days back)

 

BIG W
CnC BIG W Campbelltown
eCP:GURDJDJY Gilchrest Rd
Ambarvale NSW 2560
Australia

 

This goes double if, as here and as is commonly the case, Woolworths names its store after a nearby bigger suburb rather than its actual suburb and/or if the shop doesn't provide a street number.

 

At the very least the paypal format should be altered to separate the mysterious (to the postie) bits about CNC and the eCP code from the actual delivery address, eg

 

 

BIG W Campbelltown

CNC

eCP:GURDJDJY

Gilchrest Rd
Ambarvale NSW 2560
Australia

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Does CNC Click and Send address need a parcel to be sent with tracking?

Thanks for everyone's experience, view and tips, very helpful

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Does CNC Click and Send address need a parcel to be sent with tracking?

@minerpark.

 

If you're not aware, it is against board policy to post email addresses. Even to replace the subject line.

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Does CNC Click and Send address need a parcel to be sent with tracking?

And just to add a curly to that address (which is the next suburb over from me)

 

Big W 'Campbelltown' is actually in Macarthur Square which is in Ambervale from a 'street address' point of view

 

3 suburbs in  one address 

 

 

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