eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: April 2025

Stay ahead of the curve by diving into our latest updates.

Play Pause

Forum Posts

Start a conversation

Markdown manager

So it looks like Markdown manager can no longer be used. I tried creating a sale using the Promotions Manager but either I am totally stupid or ebay just does not allow the old functionality anymore. How do we display an item as being on sale? I just...

Resolved! Why do all of my new listings automatically have a 5% discount offer to the buyer. I don't want this

All of my new listings offer a 5% discount but I have not set this up and cannot find where to get rid of it. There is nothing in Help or in the Community topics. When I preview my listing it doesnt show but after I have listed it, the 5% discount is...

User avatar by • Community Member
  • 2334 Views
  • 11 replies
  • 0 Helpful

Resolved! Usual time expected between selling and being paid

Hello again, Item sold on Saturday of the long weekend, I sent an invoice- there has been no contact from the seller at all. My idea/guess is that they are away. This set me thinking about what is the usual time between a sale and payment. I am unabl...

User avatar by • Community Member
  • 1107 Views
  • 20 replies
  • 0 Helpful

Resolved! Unpaid Item Fee Credit

I had a non payment about 4 weeks ago. I opened it on day 4 and closed it on day 8. I just noticed under it the message said "the case was closed without payment and you didn't receive a final value fee credit". The sale was May 14, my billing cycle ...

New Seller Needing Feedback on My Items

Hi I am trying to open a side business by selling stuffs on eBay. I am selling engagement rings made with cubic zirconia (middle grade ~ with high enough shine and durability) and 925 silver coated with rhodium (to ensure its shine is long lasting an...

Maybe the admins in Ebay can post memo to all sellers about putting a return address on all the mail

When a seller posts the item to the buyer, there are quite a few sellers who do not put on any sender details on the envelope /small package, maybe Ebay could send a message to all sellers or be in the T/C's, it can save alot of hassell and return bu...

User avatar by • Community Member
  • 1012 Views
  • 18 replies
  • 0 Helpful

Had Message Offer from Ebay

I had an offer from Ebay offering a $30 voucher when I sell $100 worth of items. It is available until 22nd June. Has anyone else had this. Seems strange, are they haveing trouble getting buyers for Ebay. It wasnt an Email it was on one of my user na...

User avatar by • Community Member
  • 510 Views
  • 8 replies
  • 0 Helpful

cancelled transactions ?

just got the message from ebay about protecting my selling account.They upgraded my stars etcLooking down my dashboard it says 0.53% of my transactions had defects.Hey, what defects???Then i notice cancelled transactions = 0.53%So because 2 buyers pu...

User avatar by • Community Member
  • 1848 Views
  • 19 replies
  • 0 Helpful

Resolved! Your First Transaction Defect

I have just received message from eBay "you've Received Your First Transaction Defect", but when I go to my dashboard everything is 0%, and feedback 100% wth full stars. I have never cancelled a transaction, nobody has opened dispute against me. So w...

User avatar by • Community Member
  • 694 Views
  • 5 replies
  • 1 Helpful

buyers and messages

2 cases, 1 buyer? says my price too high but if a agree to a lower price (his price) he will buy 'straight away'so as his price was lower than i really wanted i decided i'd accept, messaged him that it was ok and i would change the listing right away...

User avatar by • Community Member
  • 767 Views
  • 13 replies
  • 1 Helpful

Resolved! Respond to customer feedback

Good afternoon all Can someone pls advise how I can respond to customer feedback. One in particular. No issues at all, so it’s all good. Thanks, Melina.

ebay plus

eBay plus has started to appear on my listings from today. Comments on blogs from US sellers suggest that returns have increased significantly under this program. I am looking for comments as to whether I should cease offering returns on my listings,...

Labels

Featured Posts

Top