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Does anyone have issue with PayPal payment for click and send?

Today I tried to pay for clock and send via PayPal first time.



I clicked PayPal option and went to PayPal page. I chose I have PayPal account to log in. It showed the log in page for a second and went back to previous page. It didn't let me sign in. I tried three times and gave up. I paid via my Visa debit card without PayPal at the end.



I'm not sure if this is only me or other people are having the same problem.



For me it's no point using PayPal if they only allow me to use credit card option for PayPal payment.



Does anyone else have issue with PayPal payment for click and send?


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Message 1 of 19
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18 REPLIES 18

Re: Does anyone have issue with PayPal payment for click and send?

I tried to do one early monday morning as well.

Came up with "payment cancelled" message after login into to PayPal.

Hope it starts working for me soon.

No more waiting 3-4 days for $$$ for posting.yay
Message 11 of 19
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Re: Does anyone have issue with PayPal payment for click and send?

Thanks for the feedback everyone, it has all been forwarded and will hopefully help us get to the bottom of the problems quick smart.

Thanks for your immense patience through all the teething problems Click and Send have been going through.

Alice

Message 12 of 19
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Re: Does anyone have issue with PayPal payment for click and send?

I have been having trouble with it for a while now. I couldn't even log on..when I called the C&S line I was told...รฟes we are having problems"...not much help. I ended up going to the PO & having to buy an express post satchel, as I had said in my ad that there would be a tracking number. I am using firefox also now, but still can't log in.

Message 13 of 19
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Re: Does anyone have issue with PayPal payment for click and send?


Thanks for the feedback everyone, it has all been forwarded and will hopefully help us get to the bottom of the problems quick smart.

Thanks for your immense patience through all the teething problems Click and Send have been going through.

Alice



 


I had a problem today, using IE8 on Windows XP 32bit. Just migrated across to the new V2 site, so it was my first time using it.


 


Paid by Paypal, went into Paypal login and did the usual confirmation just fine.


 


But then it hung on the last Paypal page that diverts you BACK from Paypal to the ClickAnd Send site. I walked away, came back about 5 minutes later and it was still sitting there.


 


What I did was close out of Paypal, then used BACK to get back about 5 pages in ClickAnd Send pages again. The page refreshes and the items had converted from To Be Processed to "done" so I just selected them and printed.


 


---


 


While you are reporting things... on the V2 site, it's really hard to do multiple transactions. It wasn't clear that I could process them one at a time and they would just "sit there" ready to pay for... so I hit the "Save For Later" button.


 


That worked OK, but then I has a heap of Saved transactions (which was OK) but I had to open them individually, then process each one at a time. That took me ages!


 


There should be a way to just tick the little boxes and Process them as a "Batch", just the same way as you can tick and Delete as a Batch.


 


I hope I explained that well enough - just ask me if you need more info.

Message 14 of 19
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Re: Does anyone have issue with PayPal payment for click and send?

coops, if you click Process instead of Save for later, the current label (as long as it's complete with no errors) is added to your shopping cart and the screen refreshes ready to create a new label.



Once you've done them all, click on the shopping cart to actually go through and pay for them.

Message 15 of 19
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Re: Does anyone have issue with PayPal payment for click and send?

It's still not working this morning.....There should be a notifcation on the click & send site...Because you have to wait 20 minutes before you can try again with a different payment method.....I

Message 16 of 19
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Re: Does anyone have issue with PayPal payment for click and send?

Lately when I use C&S I get something similar to this: 'Aww, don't U hate that' page, instead of going to print.

Message 17 of 19
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Re: Does anyone have issue with PayPal payment for click and send?


@captflower wrote:

It's still not working this morning.....There should be a notifcation on the click & send site...Because you have to wait 20 minutes before you can try again with a different payment method.....I


Somehow I don't think the problem has been ongoing for the last year.

If you have a new problem it might be a good idea to start a new thread....very few posters will return to a thread that is about to have its first birthday.

Message 18 of 19
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Re: Does anyone have issue with PayPal payment for click and send?


@lyndal1838 wrote:

@captflower wrote:

It's still not working this morning.....There should be a notifcation on the click & send site...Because you have to wait 20 minutes before you can try again with a different payment method.....I


Somehow I don't think the problem has been ongoing for the last year.

If you have a new problem it might be a good idea to start a new thread....very few posters will return to a thread that is about to have its first birthday.


They might.

 

Spoiler
If there's cake and streamers.

 


Some people can go their whole lives and never really live for a single minute.
Message 19 of 19
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