Downloading active listings, not all appear

[michael_cullis]

I am doing a stocktake of my CDs listed on eBay. I followed the instructions and downloaded a report which was supposed to show all my active listings. I was surprised to find that not all of the CDs which are shown as being active on eBay when I click on Active appear in the downloaded report. Is there a limit on the number of items which can be listed in a downloaded report?

I have just looked at my Excel database and found that the CDs which do not appear in the downloaded report are all items I listed on 1st October, five days ago.  Is there a waiting period between the time an item is listed and the time it is included in a download?

[davewil1964]

Can't help, sorry. I keep my own records of what stock I have, and where it is listed.

[davewil1964]

Admittedly I don't have 148 listings. Only 12 times that. Who'd a thunk that somebody could manage 1900 listings without needing eBay reports.

[michael_cullis]

I maintain my own database of what I have active, what has sold, etc. but I also have three Discogs accounts and a second eBay account. I sometimes lose track of my progress so, every so often, I do a stocktake. I am still hoping for an answer my question: why does a download of active listings not include all listings which are active?

[davewil1964]

Can't help, as noted. I don't rely on downloading anything from eBay.

[*sons_and_daughters*]

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@michael_cullis wrote:

I maintain my own database of what I have active, what has sold, etc. but I also have three Discogs accounts and a second eBay account. I sometimes lose track of my progress so, every so often, I do a stocktake. I am still hoping for an answer my question: why does a download of active listings not include all listings which are active?

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Maybe ask Discogs if that's where your issue is???

[michael_cullis]

No, that's not it. eBay and Discogs are not connected in any way. By rights the download should include all active items on eBay.

[sugar249]

It's of no help to you, but I just ran one and it showed all my active items, including a few I put up 24 hours prior.   Maybe jump onto live chat and ask there

[sardonicus001]

I just had another go at downloading a list of my active items and once again found that the list contained only 118 listings rather than the actual 147. I have not been able to work out how to fnd eBay's Live Chat.

[padi*0409]

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@sardonicus001 wrote:

 I have not been able to work out how to find eBay's Live Chat.

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Go to the top of the page click on "ebay help", pick an option that applies to you then scroll to the bottom and click on "contact us".