on โ30-01-2013 02:33 PM
Ebay has cancelled my seller account under the assumption I was selling "Fake" Blu ray's. Even though I have proved to them by way of supplier receipts they still will not re-instate my account. I have called ebay and they will not put me through to anyone that can overturn or review the decisiontelling me I can only email customer help and I just keep getting defult responses form them.
Can someone please give me the email address of the Ebay CEO or complaints department regarding Ebay's handling of this complaint.
Also do I have any rights under the Fair Trading Act as a customer of Ebay, with a seller account and Ebay Store?
on โ07-02-2013 12:16 PM
What a relief for you - I am so pleased that finally some sense has prevailed. ๐
on โ07-02-2013 12:19 PM
I am very pleasantly surprised and thrilled for you that eBay have lifted the restriction. The whole affair was handled badly (by eBay), so congratulations for persisting and achieving what seemed near-impossible. ๐
on โ07-02-2013 12:27 PM
Really happy for you, but I wouldn't start relisting until the PayPal account is sorted as well ๐
on โ07-02-2013 01:03 PM
That is awesome news ๐
While I haven't been able to offer much help, I have been watching this thread with interest to see the end result..
I am glad that you persevered and took on the big dogs of ebay ๐
on โ07-02-2013 01:09 PM
I'm just a "lurker" on these boards but I've been watching your story from the beginning. Congratulations on your win!
on โ07-02-2013 01:41 PM
Great news! ๐
But i would be first contacting all the buyers assuring them their items are on their way, and then making sure PP unlocks the money, and would be getting most of the $12K out of there. ๐
on โ07-02-2013 01:51 PM
Oh that is great news! ๐
on โ07-02-2013 04:28 PM
Good on you for having the tenacity to put up will all the @#$% ๐
on โ07-02-2013 04:41 PM
Congratulations Lisa, WELL DONE!
on โ07-02-2013 04:57 PM
I too only lurk and have read this each day well done for not giving up ๐