on โ30-01-2013 02:33 PM
Ebay has cancelled my seller account under the assumption I was selling "Fake" Blu ray's. Even though I have proved to them by way of supplier receipts they still will not re-instate my account. I have called ebay and they will not put me through to anyone that can overturn or review the decisiontelling me I can only email customer help and I just keep getting defult responses form them.
Can someone please give me the email address of the Ebay CEO or complaints department regarding Ebay's handling of this complaint.
Also do I have any rights under the Fair Trading Act as a customer of Ebay, with a seller account and Ebay Store?
on โ02-06-2013 09:21 PM
Thankyou for replying with advice - no-one from ebay has!
Don't know "start new topic" or new threads, but determined to try!
on โ02-06-2013 09:46 PM
It's usually a waste of time emailing ebay; you're better of phoning them. Click on Customer Support and follow the prompts; that way you usually get an answer on the spot.:-)
on โ02-06-2013 09:58 PM
To start new topic:
click on the Discussion Boards link on the left > on the top under categories click on the link Selling on eBay > first button New Topic >