Ebay has changed the information available from search results - I hate it

So, I've been a seller for about eighteen months now and generally content with things so this is my first whinge. From this morning Ebay appears to have changed search results so that there is no seller identity or location available on the first page of results - as a customer I really hate not having that information available immediately. As a seller I also hate the fact that price promotions no longer show in the first page of results so that customers will not know that a seller is running  a promotion unless they click on the specific item. Anyone else feel likewise?

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Ebay has changed the information available from search results - I hate it

OK thanks. Should have thought of that. Does that imply that for my search there are roughly 86,000+ items world wide that do not meet eBay's Best Match criteria? (or should that read where the Seller / Seller's listing does not meet the Best match criteria?)

 

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Ebay has changed the information available from search results - I hate it

Several have said they are.

 

I am, but as a seller (as you claim to be), I am not interested in location within Australia or 'best' match. I am interested in what other people are selling items I have for.

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Ebay has changed the information available from search results - I hate it

I'd say...probably yes...or....eBay don't want you looking at them ๐Ÿ‘ฟ

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Ebay has changed the information available from search results - I hate it

I don't like it either.

Not at all.

 

As for the comment that at least by highlighting the feedback score, it might stop buyers from buying from bad sellers. Fat chance.

Not when the sentence above any and every feedback score is 'Shop with confidence".

It sounds like an ebay endorsement of that seller to any new buyer.

 

Even when you click on a particular ad, the format is different and you have to scroll down to find item location.

Personally, I think ebay is copying Amazon. That place is even worse, I find, for trying to find seller details.

Message 24 of 49
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Ebay has changed the information available from search results - I hate it

You could always tell, at a glance, which country the items were located in.

 

Allegedly.

Message 25 of 49
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Ebay has changed the information available from search results - I hate it

The OP's correct.

 

I still have all the information showing  and here's a few examples

 

AU $13.51

Buy It Now

Free postage

from United Kingdom

 

AU $29.69

Buy It Now

Free postage

from United States

 

 

AU $27.49

Buy It Now

Free postage

from China

 

 

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Ebay has changed the information available from search results - I hate it

I agree with you that Ebay is trying to imitate Amazon with this change. I spent many years selling on Amazon UK and by the end of my time with them I had absolutely had enough of their relentless tinkering with the systems and hectoring of sellers. I really hope that Ebay won't be going down that path...

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Ebay has changed the information available from search results - I hate it


@sugar249 wrote:

In fact it makes the sellers Feedback stand out even more, it may stop people from buying from bad sellers,  although don't like our chances of that

Just a smile from me here, I agree with you completely. Don't like our chances of that, not until we see some truth in advertising.

Above the feedback score is the ebay sentence "Shop with confidence", which to ebay means, who cares what the seller is like, you can probably get your money back if things don't work out.

But which a lot of shoppers will take as an endorsement.

 

There might be more buyer scrutiny if instead of "Buy with confidence", they had 'Buy with caution' above the low feedback sellers.๐Ÿ˜

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Ebay has changed the information available from search results - I hate it


@springyzone wrote:

@sugar249 wrote:

In fact it makes the sellers Feedback stand out even more, it may stop people from buying from bad sellers,  although don't like our chances of that

 

 

There might be more buyer scrutiny if instead of "Buy with confidence", they had 'Buy with caution' above the low feedback sellers.๐Ÿ˜


I think people are missing the meaning of the Buy with confidence.   You can because there is the Ebay MBG.  But most people don't understand it, or read it, and play with dodgy sellers instead of invoking the MBG.  Self imposed pain in my opinion 

Message 29 of 49
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Ebay has changed the information available from search results - I hate it

"But which a lot of shoppers will take as an endorsement"

 

Just like this type of rubbish showing at the top of a seller's feedback page

 

 

  • Positive Feedback (last 12 months): 91.6%
  • Member since: 22-Aug-23 in China
  • Top Rated seller
  • One of eBay's most reputable sellers.
  • Consistently delivers outstanding customer service.
  •  

 

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