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I have twice charged for one shipping

ebay has charged me twice for the shipping a product I sold.The item was shipped just using one label and one tracking number but I am charged twice so my final payment is reduced.It seems the issue is that when I printed the postage label, two diffe...

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  • 332 Views
  • 5 replies
  • 0 Helpful

International Store Credit

Ebay Australia really needs more training and knowledge helping with International purchases. I wanted Information and advice about accepting International Store Credits and I didn't get any help or an answer after I spent an hour in the chat I was t...

User avatar by • Community Member
  • 228 Views
  • 1 replies
  • 0 Helpful

Resolved! Not getting many views, what am I doing wrong?

Hi I'm new to reselling and focusing on pre-loved Women's clothing. I have done alot of research into other sellers and how they sell their items. I have tried to base my prices, photos etc on many other successful seller accounts. Obviously i have a...

Accepting Bids

Buyer placed a bid but I have no option to accept it. 

User avatar by • Community Member
  • 562 Views
  • 8 replies
  • 0 Helpful

Resolved! Item not received after 3 years?

Hi, I use to sell items on ebay but I have not been active in the selling arena for 2 years. My account has been dormant for a while. On my email I got notifications for 2 messages. Some guy screenshot a purchase from 3 years ago with the headline in...

User avatar by • Community Member
  • 445 Views
  • 5 replies
  • 0 Helpful

Selling on Ebay & Registering as a Business?

Do you have to be registered as as business eg Have an ABN when advinsg the tax office of income earned from Ebay I have always advised he tax office of my measly profit - hardly sell anything really I do not realy want to become as "Business" with a...

User avatar by • Community Member
  • 3633 Views
  • 12 replies
  • 0 Helpful

Resolved! Voided shipping label taking longer than 60 days...

On the 23rd of February, 2024 i've made a sale and had to reprint the shipping label on the item twice due to weighing errors, the same day I voided the shipping labels. I've read somewhere it takes 60 days to process a voided label (if using Austral...

User avatar by • Community Member
  • 336 Views
  • 3 replies
  • 0 Helpful

First time seller, items damaged in transit

Hi,This is my first time selling on eBay. I sent a watch overseas to a buyer who is claiming one of the dials has been damaged in transit. I am a bit lost with what happens going forward & no matter where I search on eBay I can’t just seem to just on...

User avatar by • Community Member
  • 1034 Views
  • 14 replies
  • 0 Helpful

6 digit pin given to the buyer

What am i supposed to do with this 6 digit pin number the buyer sent me after they had picked up the item? I can't find anywhere to put it in.

User avatar by • Community Member
  • 1388 Views
  • 13 replies
  • 0 Helpful

How to complain about ebay customer service?

How do I let someone in ebay who actually cares know that the 'customer service representative' just refused to answer my question as to why I had received notification from ebay about supposed "listing violations" (there weren't any!), cut off our d...

User avatar by • Community Member
  • 1620 Views
  • 14 replies
  • 0 Helpful

Couriers please are discusting! Any cheap but good alternative?

A while ago I used Temando and have lots of prblems with courier please because they failed to collect the items and appear sometimes 2-3 days later, so,I stop use them. I starting using Interparcel, using just startrack, they are good but they are a...

User avatar by • Community Member
  • 1076 Views
  • 10 replies
  • 0 Helpful

Listing Issues

Hi all,has anyone else had issues with photos uploading and order being rearranged? I have my photos in my files set up as to the order I want them in, but I’ve noticed lately when I upload them, they are all completely out of the order I uploaded. A...

Missing Listings

Hello, I was selling 369 items on ebay, I watched a couple of Youtube videos and then came back to ebay to I find I am now selling 365 items. No sales, no messages, no trace of the four absconders. Anyone else? Tom(etb321)

User avatar by • Community Member
  • 1155 Views
  • 7 replies
  • 0 Helpful

Buyer not responding to my messages

I sold an item over a week ago for pick up and the buyer is not responding to any of my messages.What do I do here? Do I treat the buyer as a time waster and repost my item?Will I get charged by Ebay?

User avatar by • Community Member
  • 235 Views
  • 2 replies
  • 0 Helpful
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