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Buyer was not charged postage

I'm really confused as to why this has happened but I just sold an item that was listed with an extra $15 postage cost however the buyer was not charged postage and was processed with free postage. Even when I go to sell similar, it says $15 postage ...

Sending a laptop overseas

Does a package with a laptop have to be marked 'dangerous goods' on the declaration because it contains lithium batteries? I am allowed to send it, but Australia Post is giving me conflicting info when I ask them about the form.

User avatar by • Community Member
  • 241 Views
  • 3 replies
  • 0 Helpful

AU listings not showing in UK store

Hello. I have some items listed in the AU ebay store, which are primarily of interest to people who are viewing the UK store, but my listings dont show up no matter what searches are tried. Does anyone know how to make items appear in both stores fro...

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  • 196 Views
  • 2 replies
  • 0 Helpful

Woocommerce to Ebay and I have Listing and $$$ Limits

Hi All, Ok so I am Medium size Niche Auto Parts Supplier. We are gearing up to start using Unleashed Inventory Management. These program does not link to Ebay, but does link to our Woocommerce Site. Q1 - Best wat to link woocommerce and ebay. Obvious...

Fees are very high

I can’t believe how high the fees are for selling. Over 13% is taken out of the sale including the postage. I was shocked when I sold something for $15 plus $9 postage and paid $3.5 in fees to eBay. I already sell things at a cheap price so people ac...

EBay holding funds- who do we complain to

Who in Australia is the official ombudsman or similar to complain about eBay’s holding of sales amounts for 2 week.this feels illegal to me.

getting paid

hi we didn't get paid for items picked up because we didn't scan the barcodes, how can we resolve this

User avatar by • Community Member
  • 402 Views
  • 2 replies
  • 0 Helpful

Resolved! Selected local pickup paid with PayPal and no contact yet ..

This may be a little premature however had a recent sale buyer paid with PayPal not paying for post (local pickup) . There no notewith pp payment and no message regarding pickup . I have sent a message to ask their plans as they don't look local alth...

Australian Border Force Export Declaration Number (EDN)

Hello fellow eBay sellers.Has anyone gone through the exercise of obtaining and Australian export number. Australia Post has the following requirement to lodge a package valued above $2000this quote below appears when trying to purchase postage. “The...

Verifying delivery so funds are released

EBay won’t release completed transaction. I haven’t sold for a while, so when I’ve hit the link to get the buyers details, it’s created a Sendle receipt. I used Australia Post. Item has been received by buyer and feedback left, but it’s still showing...

User avatar by • Community Member
  • 176 Views
  • 2 replies
  • 0 Helpful

Resolved! Negative feedback

I can guess that this is a topic that has been spoken about before so i apologize in advance if it has been posted before. My issue is that i started selling quite a bit over the last 2 years, i have 1700 positives, but in the last 6 months i have ha...

User avatar by • Community Member
  • 1548 Views
  • 23 replies
  • 2 Helpful

complaints

I have sold one thing on ebay. It was sold for $200. My money is on hold in paypal for 21 days because I am new. Fair enough. Now ebay charge me $41 seller fees. That is a complete rip off. I should have been CLEARLY informed of this before I put any...

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