eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: April 2025

Stay ahead of the curve by diving into our latest updates.

Play Pause

Forum Posts

Start a conversation

customs and import duties

EBay truly despises its sellers.I sell an item from Australia to Brazil at $800 plus postage.I posted it with insurance and signature on delivery to the customer in Brazil.The customer in Brazil refuses to pay the import duties for the item and it si...

I have twice charged for one shipping

ebay has charged me twice for the shipping a product I sold.The item was shipped just using one label and one tracking number but I am charged twice so my final payment is reduced.It seems the issue is that when I printed the postage label, two diffe...

User avatar by • Community Member
  • 332 Views
  • 5 replies
  • 0 Helpful

International Store Credit

Ebay Australia really needs more training and knowledge helping with International purchases. I wanted Information and advice about accepting International Store Credits and I didn't get any help or an answer after I spent an hour in the chat I was t...

User avatar by • Community Member
  • 228 Views
  • 1 replies
  • 0 Helpful

Resolved! Not getting many views, what am I doing wrong?

Hi I'm new to reselling and focusing on pre-loved Women's clothing. I have done alot of research into other sellers and how they sell their items. I have tried to base my prices, photos etc on many other successful seller accounts. Obviously i have a...

Accepting Bids

Buyer placed a bid but I have no option to accept it. 

User avatar by • Community Member
  • 559 Views
  • 8 replies
  • 0 Helpful

Resolved! Item not received after 3 years?

Hi, I use to sell items on ebay but I have not been active in the selling arena for 2 years. My account has been dormant for a while. On my email I got notifications for 2 messages. Some guy screenshot a purchase from 3 years ago with the headline in...

User avatar by • Community Member
  • 436 Views
  • 5 replies
  • 0 Helpful

Selling on Ebay & Registering as a Business?

Do you have to be registered as as business eg Have an ABN when advinsg the tax office of income earned from Ebay I have always advised he tax office of my measly profit - hardly sell anything really I do not realy want to become as "Business" with a...

User avatar by • Community Member
  • 3603 Views
  • 12 replies
  • 0 Helpful

Resolved! Voided shipping label taking longer than 60 days...

On the 23rd of February, 2024 i've made a sale and had to reprint the shipping label on the item twice due to weighing errors, the same day I voided the shipping labels. I've read somewhere it takes 60 days to process a voided label (if using Austral...

User avatar by • Community Member
  • 303 Views
  • 3 replies
  • 0 Helpful

First time seller, items damaged in transit

Hi,This is my first time selling on eBay. I sent a watch overseas to a buyer who is claiming one of the dials has been damaged in transit. I am a bit lost with what happens going forward & no matter where I search on eBay I can’t just seem to just on...

User avatar by • Community Member
  • 982 Views
  • 14 replies
  • 0 Helpful

6 digit pin given to the buyer

What am i supposed to do with this 6 digit pin number the buyer sent me after they had picked up the item? I can't find anywhere to put it in.

User avatar by • Community Member
  • 1305 Views
  • 13 replies
  • 0 Helpful

How to complain about ebay customer service?

How do I let someone in ebay who actually cares know that the 'customer service representative' just refused to answer my question as to why I had received notification from ebay about supposed "listing violations" (there weren't any!), cut off our d...

User avatar by • Community Member
  • 1598 Views
  • 14 replies
  • 0 Helpful

Couriers please are discusting! Any cheap but good alternative?

A while ago I used Temando and have lots of prblems with courier please because they failed to collect the items and appear sometimes 2-3 days later, so,I stop use them. I starting using Interparcel, using just startrack, they are good but they are a...

User avatar by • Community Member
  • 1045 Views
  • 10 replies
  • 0 Helpful

Listing Issues

Hi all,has anyone else had issues with photos uploading and order being rearranged? I have my photos in my files set up as to the order I want them in, but I’ve noticed lately when I upload them, they are all completely out of the order I uploaded. A...

Missing Listings

Hello, I was selling 369 items on ebay, I watched a couple of Youtube videos and then came back to ebay to I find I am now selling 365 items. No sales, no messages, no trace of the four absconders. Anyone else? Tom(etb321)

User avatar by • Community Member
  • 1131 Views
  • 7 replies
  • 0 Helpful
Labels

Featured Posts

Top