eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: July 2025

Build buyer trust and discover improved seller tools with our latest updates.

Play Pause

Forum Posts

Start a conversation

Insurance Responsibility etc

Hi guys,I don’t sell much on eBay but am selling something at the moment that could sell for the better part of $1000. There’s also a good chance it will be sold to an international buyer.I chose a signature option for both local and international sh...

User avatar by • Community Member
  • 4544 Views
  • 10 replies
  • 0 Helpful

Resolved! Changing auctions to "Buy it Now".

I have ended some auctions and wish to change then to "Buy it Now". Is there a quick way to do it? I would hate having to upload the photos all over again. Thanks.

User avatar by • Community Member
  • 332 Views
  • 2 replies
  • 0 Helpful

payment not received

Hello there, Order no.27-11699-49648 shows complete and the funds available for payout to us on 26th Jun, but we do not receive any funds until today.

User avatar by • Community Member
  • 226 Views
  • 3 replies
  • 0 Helpful

Resolved! Ebay cannot verify new bank account

I have a current Westpac bank account that my Ebay payments go into which is a personal account. I recently opened a new business account with the same bank and upgraded my Ebay to business. After around 8 phone calls to Ebay support and 4 I.T. ticke...

User avatar by • Community Member
  • 986 Views
  • 16 replies
  • 0 Helpful

No sales (Australia)

Just after some feedback. I usually make between 10 to 20 sales per day, and these sales come through consistently. It's now the afternoon, and I haven't made any sales in around 24 hours. I know this is a very short period of time, but it's highly u...

User avatar by • Community Member
  • 5655 Views
  • 39 replies
  • 1 Helpful

New Help System is terrible.

The way Ebay have changed Help to clearly discourage people using it is really bad. You used to access either chat or phone help from the main page. Now, you have to go through the virtual chat assistance first. Then, if you want to speak to someone,...

User avatar by • Community Member
  • 461 Views
  • 6 replies
  • 2 Helpful

Ebay Liquidated Items information

Hello everyone. After my parcel went into the liquidation pile at the Ebay Global Shipping Program facility at Erlanger KY I made it my mission to investigate the whole process in the dodgy practices. My findings are some what astonishing.It will tak...

User avatar by • Community Member
  • 1301 Views
  • 9 replies
  • 1 Helpful

Posting from Australia to Spain

I’ve recently had issues with a purchase made from Spain whereby Spanish customs did “return to sender” even after the buyer had paid the duties at their end. I received the item back safely and then re-sent (at additional postage cost to buyer), how...

User avatar by • Community Member
  • 798 Views
  • 7 replies
  • 0 Helpful

Resolved! Payment on hold experienced 12 year seller

Hi I sold a ring yesterday. When I went to page to update tracking info after posting the item the message from eBay said “funds will be paid once tracking info is updated”. I went online today and see they have put a hold on my payment until deliver...

User avatar by • Community Member
  • 859 Views
  • 16 replies
  • 0 Helpful

Payment on hold.

Buyer has confirmed he collected the goods but the funds are still on hold. How do I get eBay to release the funds?

User avatar by • Community Member
  • 946 Views
  • 20 replies
  • 0 Helpful

Funds on hold

When do you stop being a new seller on eBay,after your first sale,or 5 sales or is it one week one month, basically waiting 2 weeks for payment after customer already has there items is a **bleep**en joke

User avatar by • Community Member
  • 516 Views
  • 9 replies
  • 0 Helpful

No reason for payment to be on hold.

I sold a guitar for $3500 no my buyer was delighted. However, EBAY, after deducting, and therefore taking their commission, are still holding the balance of $3k. This is a disgusting abuse of their process and I can only assume they are trying to opt...

User avatar by • Community Member
  • 435 Views
  • 6 replies
  • 0 Helpful
Labels

Featured Posts

Top