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Seller support

Time and again ebay, and ebay support has failed sellers in the following:1. Not properly investigating, and neglecting facts.2. EBay does not facilitate video evidence. This leads to fraudulent claims by some buyers resulting in forcible refunds by ...

User avatar by • Community Member
  • 2263 Views
  • 13 replies
  • 1 Helpful

Items sold but listed under unsold

I had some items sell in an auction, two are showing as sold but two are showing under unsolved, even though i can see in the same section the bids and how much they sold for. I can't send an invoice, i tired clicking in the bid history but still no ...

User avatar by • Community Member
  • 140 Views
  • 2 replies
  • 0 Helpful

part payments

I want to take a part payment for an offer I got for my item, as the client wants to Buy now and pay later.How do I process this? Do I have first to accept the offer and then what are the next steps.

eBay returns - how do I get their decision reversed??

Hi, Apologies in advance if this turns into a rant but I am steaming mad at the moment!! A customer (feedback score of 2, so v inexperienced) purchased a hammock from my eBay store. The listing states every single dimension that a buyer could need - ...

User avatar by • Community Member
  • 3134 Views
  • 29 replies
  • 1 Helpful

Postage

Hi,Can someone tell me why after completed sale of an item my payout does not include the postage meaning I purchased a postage ticket to post item and buyer paid postage but I did not receive in payout?

User avatar by • Community Member
  • 1309 Views
  • 3 replies
  • 0 Helpful

Resolved! Combined postage how can my customer request an invoice

Hi, I have a customer who wants to buy several items. I want to give him combined postage. He is unable to request an invoice from 'Buy it now' or from the cart. My selling does say combined postage before 5 days. What do I need to do as the seller, ...

User avatar by • Community Member
  • 672 Views
  • 4 replies
  • 0 Helpful

Location abuse

Why are so many sellers in china able to bypass the filters on here ? i am about to leave ebay after 15 years i am so fed up

Hide Listing But Keep It Available

Hello AllI want to create a listing for an item that I ONLY want to offer as an add-on for other items. Example, trading cards I'd like to offer top loaders for an extra fee, but I don't want the top loaders to be available under my general inventory...

User avatar by • Community Member
  • 177 Views
  • 1 replies
  • 0 Helpful

Blocked a buyer; they created a new account and bought item

I blocked an international buyer two days ago, as her initial question was about a SNAD return on an $8 notebook. Now she's created a new ID and purchased the item. I do not want to complete the transaction. Last time this happened, eBay told me I sh...

Resolved! Drop in sales after store subscription - Due to lower selling fees?

Hi all, after some experienced advice please. I thought I would do the right thing with my sales reaching enough volume to justify a basic eBay store, and subscribed, pay the monthly fee and get a lower sales fee. However, ever since I subscribed to ...

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