Entering tracking number

[bowerbirdblack]

Hi.  I am having to enter tracking number manually on my iPad and iPhone.  I have turned both off and it has made no difference.  Any tricks would be greatly appreciated. 
regards Jules 

[the4masters2013]

Morning!

I have always had trouble with tracking numbers and my iPad and iPhone.

The only way I can do it it is on my desk top.

Hope you have a desk top ... good luck.

[pearlpress]

I find that it actually does work - it just seems not to.  After scanning or entering on an iphone,  I pull down the screen from the top and refresh, and .. voila it's there.

Hope it is for you.

[yeoldecoinco]

Yes, I have always used a desk top computer to add tracking numbers.

This is the first time it just won't work, even after trying different browsers and restarting the computer.

Hope they fix it soon.