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Seller Centre has answers you can trust for all your selling questions.

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Resolved! Buyer threatening to report me for fraud

Hi, I'm a recently new seller on ebay (two months now) and am having my first problem with a 'difficult' seller. I received a message from them this morning stating that if their item didn't arrive today then they would report me for fraud. Their ite...

why does ebay charge so much, they aren't the ones buying and selling

Ebay charges too much to sell stuff these days they are cheating all of us and the sooner we all realise this and ebay alter their cheating practices and come back to a reasonalbe amount for selling figures (auction houses charge 10% and supply peopl...

Reopening my store

I closed my store a year or so ago as for some weird reason, my listings went from first page to somewhere down the line and I wasn't selling as much. I remember other sellers experiencing the same thing. I am wondering is eBay still a good platform ...

Has anyone transitioned from ebay to their own web site with great success? Help!

Hi all I have dedicated the last year and 1/2 trying to turn my ebay store into a full time income. I've gone from 700 items (swimwear) to literally over 5000 items and building but sales are going in the wrong direction. I've tried some pretty incre...

Ebay is withholding my money

Ebay is withholding over $5700 of my money. I have been jumping through hoops of fire supplying photo id, proof of residency, personal business information etc. I am at wits end! What can I do?

Change of address

I moved back from the UK and for some reason I have part of the UK address in my Aussie address. I'm also selling an item and my location is stated as the UK.How do I change this?

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REMOVED

This member REMOVED won the bidding on my item and after winning, did not pay or respond to any messages from myself or eBay, causing me distress and anxiety. I have had to relist the item which is now still available and difficult now to sell becaus...

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Seller refund issue

I sold a Nintendo Switch to a buyer overseas in April. The item was shipped via sea carrier and took 3 months to deliver. During that time eBay decided to refund the buyer and the item has since then delivered. Upon requesting a reimbursement, eBay s...

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Resolved! Refund to a buyer who does not communicate.

Looking for advice please. I sell Personalised Kid's Placemats (with the child's name on them). I have a buyer who did not give me the child's name for the placemat they chose, even 'tho I've made it VERY clear in my ads. about giving me the child's ...

Reporting stolen photos and listing

So I've had yet another of my listings & photos stolen. What happened to the report function? I used to be able to report from the listing and enter the item number of the listing they stole it from. Now it seems that my only option is to report thro...

Australia Post eParcel Rates

Hi Everybody, Just wondering if anyone out there can give us in the MyPost Business world an example of the eParcel rates(both Standard and Express) they are currently getting and volume they are sending to get this rate. As I would like to possibly ...

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Anyone having issues with messages ?

I usually go straight to My eBay and when a message arrives a number appears next to the word messages as it should.Haven't received any emails which I also usually do when a message is sent to my eBay account. Today I click on messages and WHAT ? .....

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