More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
Seller-How to remove negative review >6 months old
Hi Guys,Please help. This happened >6 months ago. I've refunded a buyer after a couple of week of her purchase as she was too difficult to deal with since the purchase so i decided it's just too hard. However her negative review came out only a few d...
Resolved! Find a bookmarked discussion
I know this sounds silly, but could someone please help me find a bookmarked discussion? TIA. In late September someone posted a link to a Promo re a 2.7% variable rate fvf. I thought I'd bookmarked it but now can't find it
Can't find my listings
I have over 100 active listings on eBay all these are can't see and can't search by name and even by item numbers. Also you can see my eBay shop, there is a message "all products are sold out" . I have contacted eBay and they said there is nothing pr...
Competitor advertising appearing around and now WITHIN my listings!!! What the hell is eBay doing???
In their greed for advertising dollars, eBay has now placed competitor advertising (ie: company selling same products as I do but from their own website) all around my listings and even within my listing (just under payment information). Clicking on ...
eBay doens't care about it's problems
I have been calling in for multiple weeks to deal with an issue that is not of my creating. The issue at hand is that I have been getting blocked for bidding due to 2 strikes on my account. The problem is that I don't have two strikes. I have called ...
scammer is the ebay site
there are hundreds of sellers that are scammers, how is it that ebay can not read between the lines until its too late. Its ebay that are the scammers! As long as ebay get their money from the buyer and runs through an ebay account, it just an easy w...
Resolved! Giving ebay banking passwords **bleep**! for managed payments? are you serious
Going through the enforced managed payments (Why isn't this an opt-out issue?) Im required to give ebay my client number and password is this correct?
Resolved! Sold item returning marked Return to Sender
First time this has happened - a sold item being returned as unknown at this address "RTS".I have tried contacting the buyer via text and email - no response.Postage label didn't require my fat fingers to enter anything in manually, so no error there...
Finding sent Coupons
Does anyone know if there is a place to find sent coupons that you have sent to buyers? I sent a few coupons a couple of months ago but put the expiry as early November given the state of the economy as I didn't want to appear to be giving an empty g...
Restocking fees
Hey guys, I hope you are all well. A few years ago after reading these boards I saw advice saying it is a good idea to put a blurb in your listings in the event that an item is returned to you with an explicit term around restocking fees. I followed ...
save as template doesn't work
When you have a listed item and select the save as template option in the pull down it just brings up a totally blank template. This is useless and cannot be the way it should work ie it should bring up a populated template based on the one listed ??...
Resolved! How can I switch back again to classic view/selling page
This is really driving me bonkers. I had this problem before and someone helped me resolve it. But hey ho, here we go again. I cannot get back to the original classic selling sold page. GRRR it is so stressful and timwasting. PLEASE can someone tell ...
POSTAGE OPTIONS
Hi There - I am trying to post a small parcel - normally I have the option of Australia post or Sendle - lately I have been using Sendle but for some reason this option is greyed out and I cannot select it - would anyone know what the problem could b...
Zero views on my items.
For the last couple of months I’ve had such a drop off in views on my items it’s hardly worth it anymore. I haven’t done anything different. I’m almost ready to give up except that I have a wardrobe full of unsold clothes. Any suggestions would be mo...
Ebay refusing to refund duplicate postage label
Sold an item, buyer paid, generated postage label. Note on the postage page it says “you won’t be charged until you print the label”. then an error pops up noting there was a problem, so I generate the label again and this time it prints. this was a ...
