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Insurance on items posted with Australia Post

I use Australia Post exclusively for deliveries and each tracked parcel I post, automatically has insurance up to the value of $100. I include in most of my listings that we recommend the purchase of insurance should the item exceed that $100. I have...

User avatar by • Community Member
  • 1014 Views
  • 2 replies
  • 0 Helpful

Resolved! how to find out the buyer ID of cancelled bids? I want to confirm it is the same buyer

Hi seller communityI am new to eBay. In my last listings, I have had a lot of cancelled bids 2 days before the 10 day auction close.I think this is the same buyer doing this, and it doesn't seem right. Does anyone know how can look-up the buyer ID of...

$40 charge

why am i being charged $40 ???

User avatar by • Community Member
  • 266 Views
  • 6 replies
  • 0 Helpful

Resolved! recovering a deleted sale

hi, i accidently deleted an item from my sold items list can i recover it?

User avatar by • Community Member
  • 2533 Views
  • 6 replies
  • 0 Helpful

problems listing

his listing would cause you to exceed the amount you can list. You can list up to $500.00 more in total sales this month. Please consider reducing the starting price or request to list more. First time seller here. Whats this please? I go to request ...

User avatar by • Community Member
  • 93 Views
  • 1 replies
  • 0 Helpful

Aus Post online customs form

I am looking at using the Aus Post online customs declaration form for sending a current order overseas (tracked). My PO says that they print out the declaration on their side when I lodge the parcel.The form asks for my email address, which is fine ...

eBay hold on my funds

Hi:)! I sold a Star Trek Collectible Phaser signed by William Shatner on Thursday, October 20, 2022. I shipped the item on the same day and it was confirmed delivered on Monday, October 24, 2022. The item sold for $1,500. I called to ask why my funds...

User avatar by • Community Member
  • 307 Views
  • 6 replies
  • 1 Helpful

How to change sent number of days

For many years I have set my handling days to next day for postage & have never had a problem, however I am having a couple of days in hospital, so want to increase handling to 3 or 4 days. Sales are extremely slow atm so don't expect a great influx ...

User avatar by • Community Member
  • 285 Views
  • 4 replies
  • 0 Helpful

Unknown charges from Ebay O Sydney

Investigating three charges from Ebay O Sydney in the last 2 months. Do not have any membership/subscription. Selling fees have been automatically deducted from payments periodically. Does anyone know what this could be for please?

Can't send messages to buyers

Anyone else having problems? Every time I hit 'Send' I get the 'Sorry, something went wrong. Please try again later.' spiel.

User avatar by • Community Member
  • 179 Views
  • 2 replies
  • 0 Helpful

Seller cannot claim GST on Postage Charges as deemed "non-taxable amount" on eBay Tax Invoice?

I have a query relating to claiming GST for local shipping charges when shipping is booked via eBay. When I sell an item and book the shipping via eBay (using AusPost or Sendle), the cost appears as a non-taxable amount on my monthly Tax Invoice. Whe...

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