You're not contacting eBay by posting on these boards. They are public forums on which any eBay member can post, and the responders are, like you, fellow eBay members who give voluntary helpful advice and information.
So… not “our” policies.
Managed Payments has been in place now for roughly two years. All eBay members were notified about the changes and the forthcoming implementation of MP for roughly two years before that — more than once. You’d have received those emails and links to further information just as I did (and I’m a buyer only!).
But to get you up to speed, MP is the new payment system for sellers to receive their funds on eBay. All sellers will be judged on the basis of when last they sold, how often they are selling things, and the sort of items they sell and the value there if (if there’s an abrupt change in type or value).
If sellers haven’t sold recently (say, over the last few months) and haven’t sold regularly (say, 30 items over the course of the last d few months), they will be regarded as new sellers. New sellers will have their funds on hold.
It is certainly frustrating for intermittent or casual sellers. As a way of cutting down on fraudulent sellers, anecdotally it seems to be quite effective.
Are you aware that unless you are registered for MP, you’ll never get your funds? Sellers must provide proof of photo ID to verify their identity, and they must also go through the process of verifying their bank account.
Details here: https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792
If you’re not going to be a regular seller, eBay may not be the best selling venue for you. But if you are going to be selling more frequently and quite regularly, it is worth going through the verification process. The choice is yours.
