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Error when my buyers try to checkout - "You can't bid on or buy this item because you're not ..

Hi All, Hoping someone can help, I am an Australian seller and whenever my customers try to purchase my products they get the following error: "You can't bid on or buy this item because you're not registered as a business seller. If you act as a busi...

Ridiculous fees

I have recently been made aware that ebay is slugging me 20% for pump parts that I sell on their platform, this is too expensive for me to continue on this platform. Is there a way that I can speak to a real person about getting the fees they charge ...

Relisting Option

Hello, How do I uncheck the relisting option if there was none when I created my listing? I want the option to relist an item if I choose, and not E-bay.

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  • 171 Views
  • 2 replies
  • 0 Helpful

Changing invoice

Hi guys, I sold an item that is still yet to be paid for and now the buyer wants to pick the item up. What do I have to do now to make this happen? Can I send another invoice even though I have sent one already? Can I just let the buyer collect and t...

Not receiving payment from eBay (I'm a seller)

Hello all, I'm a seller on eBay! I recently sold something (about 2 weeks ago) valued at $250. The buyer sent me a request stating he hasn't received his item. It was posted but I accidentally forgot to upload the tracking number. Then he said, along...

PayID & Osko Payments

Okay so this payment technology has been around since 2018. Safe, fast, reliable, free.... Why isn't eBay using this in Australia for sellers? Why are we still waiting 2+ days for payments (4 days if a sale is made on a Friday) when we can get back t...

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  • 643 Views
  • 5 replies
  • 1 Helpful

Managed Payments - slow payouts

Has anyone else had a delay with their daily payouts? I usually receive my payouts around 11.30am the day I receive the 'We Have Sent Your Payout' message from eBay. It's been two days and nothing has come through to my bank account. Any ideas? Has t...

Has anyone else taken a case to the ACCC regarding Ebay policies and their interference in sale?

Has anyone else taken a case to the ACCC regarding Ebay policies and their interference in sale which is actually between a buyer and a seller, not ebay and a buyer? I have an issue where Ebay issued a refund to a buyer for goods that I have not yet ...

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  • 3219 Views
  • 16 replies
  • 4 Helpful

New listing format, can't use colour, change fonts etc

With the change now in place to do listings, when I try to use "sell similar" I get the information from the existing listing but find I can't use any Colours, Font changes, tabs, etc etc...has this all been cut out?Has anyone got an answer on how to...

Funds on hold

Hi all, need some help i sold some items this morning for just over $520. The buyer is happy with the goods and they have been picked up locally. I’m not sure why but my funds are on hold. Is there any way to speed up this process?

Cannot add a tracking number

I have two orders that I need to put tracking numbers on, the customer changed their minds on the items and then I had to reorder in for them what they changed it too, they were happy to wait a few months but now i have them ready to post out and it ...

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  • 175 Views
  • 3 replies
  • 0 Helpful

Sendle

Is anybody experiencing issues with Sendle collecting parcels? I booked for collection on 28/12 and still not collected! It’s been over one week - I have had Sendle promise twice to collect and its still not happening. I live close to Sydney and have...

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  • 1124 Views
  • 20 replies
  • 1 Helpful

Resolved! Confused by fees!

I sold a jewellery item (costume jewellery) for $270 with free postage. I saw today that I only received $206.88 for it. So $63.12 in fees? What the!?

Ebay violating their own terms of service

Ebay clearly state that if an item is pick up only and the buyer sends their own courier, that this voids their Money Back Guarantee. So the buyer arranged her own pick up courier for my pick up only item, claims item not as described when she receiv...