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Forum Posts
eBay's automated defect removal - completely useless.
So.A buyer bought an item, to which, it was returned to sender about 3 weeks later. I then messaged said buyer, never got a response so, cancelled the order and sent a full refund. No worries.Ebay decides to give me a transaction defect for this for ...
eBay on phones
Why is the condition section which shows on a computer not visible on a phone. Surely all info on a listing should show. On a computer condition shows twice. Do we now have to put in the item description ?
ebay not passing authenticity of the shoes which I haven't send for authentication
I just want to ask, that this situation happen to you, I'm selling a Air Jordan 4 oreo,, it was yesterday 17 of August it been bought and paid , today the 18 I will send it in the afternoon,,but before lunch time I received a message from ebay Authen...
Not getting paid the full sale amount .. and it wasn't discounted or reduced
I've now had two cases where I've not received the full amount on a sale, ie advertised as $19.99, but buyer only paid $15.99, and that 's the amount I've received , less Ebay charges. I haven't received any offers on the item and I haven't reduced i...
POSTAGE TIMES FOR ITEMS SENT AS LETTERS VIA AUST. POST
Well, it seems that Aust. Post is now intending to only deliver 'letter' items 3 times a week. Of course, many items are sent as 'letters .. seeds, postcards, stamps, fabric squares, seed envelopes, zip-lock bags, etc & also CD single & double sized ...
Account microdeposit verification-still being asked to verify
I am still being asked to verify my ccount despite having verified with microdeposits twice over a period of a couple of months. Why would this still be outstanding?
Resolved! Payment is pending until January 2024
I just recently sold an item it was an American purchaser, i am based in australia. I received notification that it was sold and I had received payment but upon checking it said it was pending until January 2024. I've never seen this before so I am w...
Micro deposits
I have received micro deposits that require verification but I can’t find where in my eBay to put the info in.
eBay app hiding descriptions behind "See full description" button..
Why does this happen on the eBay app and why did they think it was a good idea to do this? I use my item description to fully describe my items, why is it hidden behind and extra button on the mobile app?
How are Ebay Global Shipping allowed to cancel your order and then take ownership of the item
We're sorry to let you know that your recent purchase through the Global Shipping Program from XYZ Seller can't be completed.The item in question has been deemed restricted. This could be due to import/postage restrictions or eligibility requirements...
Payment dispute, Ebay expecting sellers to resolve.
Received a payment dispute yesterday, reason 'transaction not recognised'. Ebay is asking for supporting documentation. Mind you, there is no mention of what documentation is required. I understand Ebay wanting proof of delivery in item not received ...
eBay Auto Return due to "Change of Mind" can I decline?
Hi there, I have just received a return request from a buyer due to "change of mind" which has been automatically accepted by ebay, and did not allow me to decide whether to accept it. I understand this is how ebay handles returns now -- however in t...
Resolved! How to change existing postage policy rates?
How do I change postage rates? I've seen Australia Post has increased their prices on satchels. I have tried to follow the steps on this page but I can't find the option to change my existing postage policy rates.
Delivery.
I have sent an item to a purchaser which was left on their doorstep, as no one was home. I have a photo to prove that delivery was made. What happens from here?
Details of When I Posted Article Incorrect on Ebay
Hi,I recently sold an item and sent it with tracking. Later I realized that I hadn't included the "R" at the start of the tracking number so went in and added re-entered the complete tracking. Then deleted the incorrect number.Later when I went in Eb...
