eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Your October Seller News is here

Discover resources that make selling easier.

Play Pause

Forum Posts

Start a conversation

Address formats

In the new layout of the Order Details page in the Seller Hub, when you click 'Copy full address to clipboard' and paste it into a label, it formats the address with a comma between the town/city and state., e.g. Elizabeth Vale, SA 5112. According to...

User avatar by • Community Member
  • 200 Views
  • 2 replies
  • 0 Helpful

How to process a postage cost refund to buyer.

My customer has bought two items and paid the postage for both. I can fit them both in one satchel (she's OK with this) and I will refund the postage on one item.I have done this countless times but I cannot find the Refund Button on the drop down me...

How to advise ebay that an item has been picked up

I don't know how to advise ebay that an item purchased and paid for has been picked up. Would be grateful for any advice.Also how do you advise the buyer that you have sent the item and how do you advise ebay that it has been sent.

User avatar by • Community Member
  • 579 Views
  • 2 replies
  • 0 Helpful

Buyers paying less in shipping cost then me all of a sudden?

Hey everyone, Ive been selling on ebay for a few years now and though it has been mostly good selling items on ebay, the last few sales Ive made, have been very frustrating to say the least. My issue is with the postage costs payments differ between ...

User avatar by • Community Member
  • 2342 Views
  • 31 replies
  • 0 Helpful

Ebay keeps 30 cents after I had to cancel a sale

Had to cancel a sale when the buyer wanted me to send to an address other than the one on the eBay files. When eBay went through the process of issuing refunds, they took 30 cents from my bank account. I can find no way of raising a dispute on this w...

User avatar by • Community Member
  • 1149 Views
  • 19 replies
  • 1 Helpful

Ebay are thiefs.

I had a buyer return a very expensive item with some damage. I tried to deduct the damage but the process kept failing. So I contacted Ebay to help. The agent said he had successfully issued the refund with the deduction and there was nothing left to...

User avatar by • Community Member
  • 734 Views
  • 13 replies
  • 0 Helpful

Ebay want's ALL MY PERSONAL details!!!

I am extremely unhappy about the information eBay wants from me to receive payments.If eBay gets hacked, the hacker gets:My nameMy addressMy drivers licenceMy date of birthMy bank account details!And eBay keep this - even after verifying my account!!...

User avatar by • Community Member
  • 4458 Views
  • 34 replies
  • 10 Helpful

Resolved! Poor image quality

Has anyone else noticed their image quality degrades, mostly the colours are duller if you list your item using the app? It doesn’t seem to happen using the website but it takes twice as long doing so. Accurate colours are important to my listings

New Letter rates Australia Post from 3 January 2023

Must have had my head in the sand for over a month - I didn't realise that domestic letters are now $1.20 instead of $1.10. Have been posting out at the old rate all this time. Normally there is a big hoohaa when prices go up, but I didn't see anythi...

User avatar by • Community Member
  • 675 Views
  • 4 replies
  • 1 Helpful

Payments

So anyone know when ebay puts payments in your account? I've just had my item authenticated my funds are available I've got payout daily scheduled, and earlier yesterday it said next payout schedule was Wednesday and I've just checked and it's now sa...

User avatar by • Community Member
  • 303 Views
  • 1 replies
  • 0 Helpful

Resolved! Issue with EBay

I sold an item for $94 plus $16 postage. The buyer paid and I took it the PO office and paid $16 for postage. EBay released my funds $94, but after taking into account that I paid postage I was left with $78.. is this right?

User avatar by • Community Member
  • 462 Views
  • 7 replies
  • 0 Helpful

Payment sent

Where is my money? it says i have been paid but it's not in my PAYPAL & not in my bank. I used to sell something & it would instantly go into my PayPal.

Labels

Featured Posts

Top