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Item Videos not uploading in gallery.. getting stuck at 4%

I used to be able to upload item videos fine.. now they are getting stuck at 1%, and stopping all together at 4% upload. 480p video, 51MB, 1min20 video. Anyone else having this issue? I have been trying for the last week or so. 3 weeks ago it was wor...

International selling

I have just sold a dress the purchaser bid for it here in Australia before getting on plane. She has tried to pay for it now she is home in the Uk and it will not take her payment. I have only been on eBay or a month or so and have sold a number of t...

User avatar by • Community Member
  • 216 Views
  • 3 replies
  • 0 Helpful

Second Chance Offers

I would like to offer buyer a Second Chance on buying Item. I want to offer the Item at the original price listed and not the price offered which is a lot higher. I want to be fair as the highest bidder was confused and did not want Item. There were ...

User avatar by • Community Member
  • 162 Views
  • 2 replies
  • 0 Helpful

Resolved! how long to wait before chasing for payment

HII sold something in auction 10 days ago but the buyer hasn't paid yet. I have dropped them a nice email saying could they arrange payment so I could ship the item, but have had no response. how long should I wait for them to pay before I re-list? T...

User avatar by • Community Member
  • 1561 Views
  • 13 replies
  • 0 Helpful

Resolved! combined postage

i am a seller and want 2 sell 2 seperate listed items to a buyer when the buyer puts them into the cart and requests an invoice the computer denies it saying i dont allow combined postage where do i change this to allow combined postage looked every ...

Managed Payments and Creating a Buyer's Tax Invoice

I thought I'd note how the Managed Payments fee can be treated on tax invoices. If others are doing it differently and/or take issue with the process I'm about to explain, then we can all help each other out. It's taken us (my son is doing a double d...

Anyone using EbayMag?

There is information on my Seller dashboard about using this "EbayMag" feature to reach more international buyers. Is anyone here using this with good effect?Was it a big hassle to set up?

Global Shipping Program HUGE Increase

Why does it now cost between $100 to $200 US. to send 12 magazines from the US to Australia. Postage is 5 times the cost of magazines. Recently all the postage pricing went up almost %50. How is this possible. Talk about price gauging. How much profi...

Resolved! Cancelling orders as a seller

Okay well this is pretty straight forward, i had a buyer purchase 3 things from me 5 days ago. i have tried to communicate with him but i get tomorrow will pay, so anyway if i cancelled those orders of his under the buyer did not pay selection, if he...

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  • 1269 Views
  • 23 replies
  • 0 Helpful

Resolved! NO SOLD ITEMS DISPLAYING ON ANY EBAY SITE

I put a listing up for buy it now with 2 items available. It is still showing 2 items available and nothing on my sold page. However, I just went into Paypal and saw a payment for one of the items there which was made nearly 24 hours ago via Paypal e...

Resolved! Buyer claims package empty - Australia Post insurance

Hi Everyone I have had issues recently with buyers claiming they had received an empty envelope. Both items were posted by Australia Post (one Registered Post), never had an issue with AP before. Ended up refunding both sales. Can't tell if buyers we...

User avatar by • Community Member
  • 709 Views
  • 5 replies
  • 0 Helpful

Postage Discounts

Hello, I am listing an item and want to offer free postage on additional items, no matter what I do it won't let me, and still charges $2 on each extra item. On the second postage method it shows all additional items are free. Very confused

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