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Forum Posts

Postage overrides do not work with new listing system 2022

With the new listing system, if I try to override postage costs for a particular listing, it won't let me list the item and displays an error message: "If overrides are provided for domestic postage, you need to provide overrides for all services in ...

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Postage - "Edit cost for this listing" not working

I have a problem with editing postage rates for a listing. When I create a new listing or edit an existing listing I am unable to use the function "Edit cost for this listing". I am using postage policies and sometimes want to tweak the postage rates...

Screenshot 2022-12-12 at 19-59-30 Revise your listing.png options.png

eBay suggesting to "Save Seller" Showing Personal Name instead of Account Name after a Purchase

What is with eBay showing the sellers personal name after making purchase via the app, asking if the buyer would want to follow them? This seems like a poor choice, I think it should show the sellers account name instead. As that is the public facing...

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  • 188 Views
  • 2 replies
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Resolved! Relist item No. 325423473663

The buyer did not respond to invoices from eBay and myself as the seller of the Mercedes-Benz. It was sold on the 21st of November, 2022. I have still not had any contact with the buyer. I can't find a phone number to contact him.

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  • 782 Views
  • 17 replies
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Interstate car buyer scam or legit?

Someone interstate has bought my car and says they will transfer money and arrange pick up without inspection etc. I'm reluctant to offer address of car and any personal info because it sounds a bit dodgey. I've been warned once I offer my address th...

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  • 725 Views
  • 7 replies
  • 0 Helpful

Postage for "each additional item" not showing correctly

I have $3 flat rate postage, free postage for $25+ orders. The actual postage calculations are working correctly for buyers once they checkout, but on each individual listing, under the "postage and payments" tab, it says "each additional item" costs...

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  • 254 Views
  • 2 replies
  • 0 Helpful

Resolved! PayPal fees under managed payment - please clarify from experience if possible

Hello,After some time conversing with people yesterday I have been told by a few that there will be no PayPal fees under the new eBay managed payment system however my recent sales experiences with items listed after I was registered with managed pay...

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  • 3835 Views
  • 39 replies
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Item returned & refunded - what about ebay fees?

Hi, I have an item that a buyer is returning for a refund (another ID) however she has been most troublesome (she's very new to ebay and is unaware of the basic courtesies of tranactions - lack of communication, starting a paypal dispute 24 hours aft...

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  • 6313 Views
  • 19 replies
  • 0 Helpful