on โ15-03-2013 08:36 AM
I believe the feedback system is outdated in needs a major overhaul. Unfair negative feedback is not good for the seller and definitely not good for eBay because it turns buyers away. In a time with so much online competition ebay does not want to lose business and needs to re-think its feedback policy.
Here's a few suggestions I have and your input would be appreciated.
1. Feedback should not be positive, neutral, negative. Scrap it. It should be just feedback comments. Buyers can still read through comments etc.
2. Sellers can leave comments for buyers (again not pos,neg etc.. just comments)
3. Feedback time limit should be 30 days. Why do buyers need 2 months to leave feedback?
4. Keep the DSR ratings. They are more rellevant and can be viewed with the comments.
CampingCentralAustralia
on โ22-06-2013 08:50 PM
That buyer that left 5 negs is definitely one for the special list - seems to regularly score a few refunds ๐
I beg to differ cats-they are a high volume buyer & their refunds seem to be just a few dollars $2-$4.
Re the seller-charging almost $23 to post a $1 dress & almost $100 postage for those 5 items :O:O:O
Bought 8items @$1each then seller added extra ,saying makes money from p&h
That neg says it all for Belinda IMO
on โ22-06-2013 08:53 PM
They are only the refunds that get mentioned .... bet my cotton socks theres more to that buyer
on โ22-06-2013 08:53 PM
That neg says it all for Belinda oops,that would be Benadette IMO
on โ23-06-2013 08:26 AM
I think there might be something fishy going on with that buyer too, now you mention it Cats.
Two more for the list me thinks.