I sold a 40 year old model locomotive which was in superb condition, and ran exceptionally well.
Buyer receives and with no prior communication decides to give me Negative feedback because it runs fast, but admits it is in superb condition.
I explained to ebay I have a video of it running, and running very well at all speeds.
Ebay told me it's just their experience and to respect it.
That's really poor when the buyer with 57 feedbacks and mine being the only used train can just leave an unjustified Negative feedback and you have no comeback.
I have well over 800 feedbacks, now with 1 Negative. The buyer even said he's not going to buy another used train, and his feedback appears to support my thought they have had no prior experience with märklin products, and the different control systems they use.
Never asked me, never got in touch with me, just planted Negative feedback.
How can ebay ignore a video and support a buyer who says the opposite of what your own eyes tell you?
Really disappointing experience, both with the buyer and eBay's seeming unwillingness to even consider any evidence to the contrary as it doesn't contradict ebay rules.
I've blocked the buyer but I'd like to warn other sellers to sell used items at risk of a seemingly arbitrary Negative feedback.
