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Unhappy with eBay withholding funds from seller because they failed to confirm business details

Have any other Sellers had issues with eBay withholding payment of funds for the purpose of updating a business’ details? We have more than $1500 outstanding from our bank account for the last month of trading because eBay requested we confirm our bu...

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  • 351 Views
  • 7 replies
  • 1 Helpful

payment from ebay

I just sold an item for $10 and ebay is taking 40% or just under $4 fromthat sale leaving me $6 only. Is that evreyone elses' experience?

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  • 189 Views
  • 2 replies
  • 0 Helpful

Can’t list

What does it mean when I try and list and you say we are having some encounters our end? Please try again later

User avatar by • Community Member
  • 252 Views
  • 2 replies
  • 0 Helpful

Ebay will not pay me or tell me why

Ebay have put an item on hold for almost a month now with no explanation, they refuse to talk to me and for all intents are uncontactable, I was supposed to get an update on 11/11/2023 but they have gone very quiet. Trying to contact an agent is impo...

Sales down on EBAY Australia

What is going on? I have felt a dramatic drop in sales and interest on ebay.I can only think of two contributing factors:1) ebay's compulsory rollout in March 2021 to direct payments for small sellers (like myself) without a store meant an actual INC...

User avatar by • Community Member
  • 6154 Views
  • 42 replies
  • 10 Helpful

Postage payment after a sale

On my recent sale, I organised the shipping label through eBay. The buyer evidently paid $18.50. I cannot see the transaction anywhere. Is that handled internally between ebay and AusPost? Or am I going to be charged on my credit card? If this is the...

User avatar by • Community Member
  • 190 Views
  • 2 replies
  • 0 Helpful

GST

Can someone please explain why Ebay shows a price for an item which doesn't include GST. I often receive offers that look inviting but when I go to check-out Ebay then shows a different price which is then inclusive of GST.Ebay is able to readily con...

Resolved! Extended time away?

I'm going to be away for almost 3 months - has anyone paused their store for 30 days, then done so again? I don't want to take all my listings down and relist - far too much work appreciate any advice

Authentication Process

I was totally taken by surprise that ebay enforces an authentication process for a pair of shoes I sold recently before payment is released. My understanding is ebay open your parcel, check the contents and then send to the buyer. Seems the process i...

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  • 597 Views
  • 4 replies
  • 0 Helpful

Cancel Order

Hey there, I sold an item in late September and contacted buyer after a couple of weeks. No payment has been received and trying to cancel but is beyond 30 days. Any advice on how I can cancel without incurring fees?

User avatar by • Community Member
  • 316 Views
  • 4 replies
  • 0 Helpful

Selling masks

I am unable to sell face masks on eBay, why ?? Has anyone else encountered this issue ??Thanks in advance

Getting paid

I recently sold an item. I got a notification saying I need to upload documents to prove my identity, which I have done and it’s still saying my account is locked as you need to verify information. Can anyone help with this? thanks

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