More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
eBay competitors copy my listing description
I have been selling on eBay for more than 5 years. I put in a lot of efforts writing good descriptions and taking good pictures. Now I have noticed some eBay competitors (all based in Sydney regents park) copied my listings descriptions word by word....
Free Postage??? How can one offer free postage with the item selling is only $1.95 .....
I see sellers in china selling rings for $1.95 with free postage.... how can this be done??? is there a deal they have with postage company??? when we sell something we have to make sure the postage money is there to send it in australia as post is n...
Overview
My overview is completly blank. Is this a glitch (it's not Friday)? Anyone else???
Wrong Buyer Address
I sold an item on ebay and shipped it next day to address advised to me on the sales description provided by ebay. Buyer contacts me a couple of days later explaining I've sent item to incorrect address. Out of good will I sent a second item, at my e...
Returns, shipping and timeframes
I would appreciate some input into how the returns process (MBG) would normally play out. I’ve accepted the return of an item I sold under eBay’s money back guarantee. Once I had accepted the return I was prompted to buy a returns shipping label and ...
Paying into wrong account
Hi i just looked at my payout schedule which is Tommorrow but i dont recognise the account its going into and its going in tonight how do i stop this please
Resolved! INR request for an item buyer hasn't collected from LPO
As the title says, buyer has opened an INR for an item that's awaiting collection from their post office. The item has been awaiting collection for just under 4 weeks and only now contacts me. I've updated tracking to the INR request, but as I haven'...
Being careful when uploading reports (uploading listings)
Community Tip: Make sure you select the absolutely correct file when uploading reports because once you select the file there's no way to stop it processing. - - - I went to upload a single listing using the 'Reports' function, using the usual file u...
Problems when sending an invoice,
Hi, I have recently sold an item on eBay and the buyer has requested an invoice to be sent, I tried to send this invoice by selecting send invoice but I am recieving an error message saying:WarningThe following critical errors have occurred:A system ...
Would this possibly be a scammer buyer?
Hi, Posting it here to find out anybody is facing the same issue. We've just received an order. The buyer sent a note asking us to inform the Aus Post to keep the items in a safe place as they might not be home. That alerts us as nobody has asked us ...
Refund of Postage only
My buyer in China has notified me that the item she bought was damaged in transit. Photos provided. She is requesting a refund of the postage only as it will cost too much to return the item. The item was $35, Postage $71. How do I manage this?
Resolved! Seller has not paid the postage. Has paid for the item,. Best way to resolve? Ive msg buyer.
Buyer has paid for the item,. I have messaged the buyer, But ebay is still processing the payment. Should I cancel - Then i will have to pay a refund to buyer? Somehow the buyer has deleted the postage when paying the Total?M
Payout
Can someone tell me how long I have to wait to receive 'payout' for an item I have sold? Also, is payout the only way to receive payments now on Facebook?Is Paypal no longer used?Thanks
Item sold however buyer won't pay nor respond to any emails
Hello,I recently "sold" an item however the buyer never paid for it, nor are they responding to any of my emails. I thought they now had an obligation to pay for the item they chose to bid on and buy? What are my options?Many thanks
