on โ10-08-2012 11:16 AM
Good Morning
Given an utter lack of response or usefull assistance from anyone within Ebay I hope that a post within the message boards may be monitored and provide me with a response.
The Company I work for has probate over deceased estate after being appointed by the victorian supreme court. We have significant evidence the original Executor of the estate has committed several acts of Fruad including the missapropriation of funds and sold items on Ebay purchased with these funds.
As such we would like to know how we gain access information regarding this. Yet all attemts to contact Ebay Australia have gone unheeded. I have left emails, gone through customer help, spoken to someone in America, called Australin numbers which are no use, left messages on those numer when I can to no avail, and sent letters in the post.
At the end of the day it is UTTERLY DISGRACEFUL that no resopnse has been received, given we are talking about criminal activity and I would appreciate some information on how to physically contact a real person within Australia who has the capacity to assits our investigations.
I am not going to place my number online here, but I am sure Ebay have the capacity to contact me via the account I am currently logged in with.
In the event Ebay cnotinues to fail in basic customer relations I would envisage our alternative is to have the police involved.
Regards.
on โ13-08-2012 05:55 PM
I don't know why everyone is jumping on the OP. They haven't asked for any money (e.g. if you think it's a scam), only advice.
on โ13-08-2012 06:15 PM
Surely any company with access to legal advice would find it a simple job to find out the registered address of eBay Australia and send them a registered letter with the relavent legal documentation to allow ebay to disclose any information they had but I am not sure what you expect them to be able to tell you.
All ebay would be able to tell you was that a particular id sold XX items etween certain dates, they do not keep details of the actual listings more than 90 days and any successful scammer will probably have used a false name or a hi-jacked account.
Do you even know for sure they were sold on ebay, there are other auction sites!
on โ15-08-2012 01:28 PM
Still sounds fishy; nobody with any legal knowledge would expect eBay (or any other company) to release such an info without going through proper channels, and to be looking for answers on public forum???
on โ15-08-2012 04:45 PM
OP, surely your company is in a position to apply to ASIC to purchase the ebay company details?
It is not that expensive and would be an outlay in administering the Estate. This will give you the registered address and details of the directors. Last time I bought on it was about $35 from memory.
on โ15-08-2012 05:01 PM
You mean he is full of it ? ๐ฎ
His whole post screams " Drama Queen ! "
Actually, it says 'spank me.';-):^O
on โ15-08-2012 08:36 PM
Hey soul - fair assesment, but I would not want the OP's employers representing any of my 'legal' affairs.