Had my listing pulled

[shiver_me_shrimp]

Apparently my genuine Lego Duplo Duck was taken down for misuse of brand name. I was also asked to change the category to building toys instead of Lego. It is a round tube containing the Lego which unless you turn it around will not be able to see the Lego symbol. I added photos of the entire label to the listing, including the part where it say Lego Duplo, so whoever reported me did so on a whim without flicking through all the photos and verifying the facts. Waiting for eBay to admit this was a mistake before I resist it again.

People please thoroughly inspect listings before reporting them!

[fixnwear]

clarry, what are you sorry for?

That I am right?

Can't imagine how could you possibly mis understand my post?

It couldn't have been said any plainer!

The only time,  (pay attention here) is selling branded goods an issue is if they are fakes and you have hundreds of them!

If someone want's to set themselves up for selling brands, all new, big time, and that brand doesn't do wholesale, and on top of that you're selling them cheap - of course you are not authorised to do that, they'll question where did you get them from in such quantities as it wasn't from them! 

In my first post I was mainly saying that no one needs a permission from the manufacturer/designer to sell an item that they have bought - and if it gets removed it's because it's a fake, not because you didn't obtain a permission from them to sell your own item. Total rubbish!

And tippy,

how is a receipt going to help you if you are listing a fake item?

You may very well have one, a real receipt, but the item itself is fake, designer can recognise it as such and your listing will be pulled.

And if the item is NOT a fake - you don't need a receipt, you most certainly DON'T need their aproval , just a heps of good and clear pictures.

[imastawka]

Sometimes things are not that simple.

http://pages.ebay.com.au/help/policies/programs-vero-ov.html

And Tippy, who knows about Lego?

Some rights owners who work with eBay did not contribute a page, so the list of brands is not comprehensive. 

[imastawka]

Fixnwear wrote

And if the item is NOT a fake - you don't need a receipt, you most certainly DON'T need their aproval , just a heps of good and clear pictures.

_____________________________________________________________________

Good, clear pics wouldn't help in this case -

[nevillesdaughter]

It also gets complicated in other areas - I sell skiwear and am very cautious re fakes etc but last year had a buyer contact me claiming the item was counterfeit. I was certain that it wasn't and started Googling re authentication. There on the company's website was the statement that they, and all staff and representatives of the company would not provide authentication or otherwise of any garments.

I contacted eBay and although I ponted them towards the website, I was told any decision would be in the buyer's favour (even though I've been selling this stuff for over 10 years without any such issues), and the best thing I could do was just refund, and provide postage for the jacket to be returned. I did this and the customer was happy.

I'm always prepared to refund unhappy buyers for any reason, but it concerns me that accusations of fraud can be made without substantiation.

Marina.

[bsal6160]

I think what clarry is trying to say is the company being the rightful owner of the IP ie brand name such as LEGO, LV etc etc can have items removed becuase you use their IP unlawfully?

[davewil1964]

That's only for new. The manufacturer has no IP rights to used - they've already got their return.